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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in managing outsourced claims providers, with a focus on commercial contract management and stakeholder engagement. Proficient in overseeing audits, ensuring compliance with regulatory standards, and contributing to the continuous improvement of operational models.
Highest-signal resume keywords
Outsourced Claims ManagementCommercial Contract ExpertiseStakeholder ManagementAnalytical SkillsPerformance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication SkillsDetail-OrientedOutcomes-Focused
Tools & Technologies
ExcelWord
Industry Keywords
TPA Operating ModelRegulatory StandardsClaims-Handling StandardsBordereauxProcurement Activity
About the role
Key responsibilities & impact- Manage the delegated authority framework
- Onboard TPAs attached to acquired portfolios
- Oversee audits and action plans
- Ensure providers meet contractual, regulatory and claims-handling standards
- Support fee negotiations
- Support procurement activity
- Oversee bordereaux
- Contribute to continuous improvement of the TPA operating model
- Conduct performance, governance and commercial management of third-party claims service providers across Europe
Requirements
What you’ll need- Strong experience managing outsourced claims providers across Lloyd’s and non-Lloyd’s business
- Commercial contract expertise
- Excellent stakeholder management skills
- Analytical skills
- Communication skills
- Confidence using Excel and Word
- Detail-oriented, outcomes-focused approach
Benefits
Comp & perks- competitive salary & annual bonus
- a health & wellbeing subsidy (£20 per month) (from Day 1)
- a generous pension (eligible after probationary period)
- private healthcare from BUPA and a Healthcare Cash Plan from Medicash (from Day 1)
- life assurance (from Day 1)
- income protection (from Day 1)
- 25 days annual leave (from Day 1)
- cycle to work scheme (from Day 1)
- season ticket loan (interest free) (eligible after probationary period)
- electric vehicle scheme (eligible after probationary period)
- EAP (Employee Assistance Programme) (from Day 1)
- learning/study support and reimbursement for professional memberships
- hybrid working
- employee socials and recognition programme
- employee resource groups, including Wellbeing, DEI, COMMS and Engagement
- learning and development opportunities for leaders and employees