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Concierge Home Care

Weekend Managed Care Coordinator

Concierge Home Care

. Complete daily insurance eligibility and benefit verification for new and existing patients .

Posted 9/17/2026part-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance eligibility verification, authorization processes, and maintaining compliance with HIPAA regulations. Proficient in managing multiple authorization requests while ensuring accurate documentation within electronic medical records (EMR).

Highest-signal resume keywords
Medical Insurance AuthorizationInsurance Eligibility VerificationEMR DocumentationHIPAA ComplianceCommunication with Insurance Companies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Insurance Authorization ProcessesBenefit VerificationPayer Portal NavigationAuthorization Status MonitoringDocumentation Submission
Soft Skills
Attention to DetailOrganizational SkillsFollow-ThroughCollaborative WorkVerbal Communication
Tools & Technologies
EMR SystemsElectronic Authorization SystemsInsurance Portals
Certifications & Qualifications
AHCA Level 2 Background Screening
Industry Keywords
Home HealthManaged CareMedicare AdvantageMedicaidCommercial Insurance

About the role

Key responsibilities & impact
  • Complete daily insurance eligibility and benefit verification for new and existing patients
  • Review patient insurance information and identify payer requirements
  • Verify coverage, benefits, limitations, and authorization requirements
  • Monitor and reconcile insurance changes
  • Maintain accurate payer and patient information within the EMR
  • Obtain initial authorizations for home health services
  • Monitor authorization status and expiration dates
  • Obtain reauthorizations to support continued patient care
  • Follow up with insurance companies and managed care organizations regarding pending authorizations
  • Document authorization information accurately within the EMR
  • Maintain processes to prevent authorization gaps
  • Navigate payer portals and electronic authorization systems
  • Submit required documentation supporting authorization requests
  • Follow up on outstanding requests and resolve authorization-related issues
  • Maintain professional relationships with payer representatives
  • Maintain complete records of eligibility, benefits, authorizations, and reauthorizations
  • Protect confidential patient and insurance information in accordance with HIPAA regulations
  • Follow company policies and established managed care processes
  • Collaborate with Intake to support timely referral processing
  • Partner with Operations regarding authorization requirements and patient status
  • Communicate with Sales and referral sources when payer information or authorization requirements affect patient acceptance
  • Escalate authorization concerns or potential coverage issues appropriately

Requirements

What you’ll need
  • Some college
  • Minimum 2 years of recent experience obtaining medical insurance authorizations
  • Experience with insurance eligibility and benefit verification
  • Experience communicating with insurance companies and managed care organizations
  • Experience navigating insurance portals and authorization systems
  • Experience working with an EMR or electronic healthcare documentation system
  • Strong attention to detail and accuracy
  • Excellent organizational and follow-through skills
  • Ability to manage multiple authorization requests and deadlines simultaneously
  • Strong written and verbal communication skills
  • Ability to work collaboratively with multiple departments
  • Ability to maintain patient confidentiality and follow HIPAA requirements
  • Preferred: experience in home health, hospice, healthcare, or another post-acute setting
  • Preferred: knowledge of home health insurance authorization and reauthorization processes
  • Preferred: familiarity with medical terminology
  • Preferred: experience working with multiple EMR platforms
  • Preferred: experience with Medicare Advantage, managed care, Medicaid, commercial insurance, or other healthcare payors
  • Preferred: experience working in a high-volume Intake or Managed Care environment
  • Successful completion of an AHCA Level 2 background screening may be required

Benefits

Comp & perks
  • Structured onboarding and training
  • Opportunities for professional growth within Intake and Operations
  • Supportive leadership and collaborative team environment
  • Meaningful work helping patients access home health services
  • Exposure to multiple insurance plans and managed care processes