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Ticket Agent – Part time
Concord Coach Lines. Make callers and travelers feel comfortable and appreciated .
Posted 11/11/2026part-timeNorth Londonderry • New Hampshire • United StatesMid-LevelSenior💰 $17 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and communication skills while efficiently managing ticket sales and transactions in a fast-paced environment. Capable of working independently and collaboratively, with attention to detail and the ability to multitask effectively.
Highest-signal resume keywords
Customer ServiceComputer LiteracyMultitasking AbilityBilingual Language SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Ticket SalesCash HandlingKeyboarding Skills
Soft Skills
Communication SkillsPatienceTeam CollaborationIndependence
Tools & Technologies
Windows-Based Ticketing Computers
Industry Keywords
Light Cleaning DutiesInformational CallsPassenger DirectionPart-Time AvailabilityHoliday Availability
About the role
Key responsibilities & impact- Make callers and travelers feel comfortable and appreciated
- Complete transactions swiftly and correctly using Windows-based ticketing computers
- Perform light cleaning duties between bus schedules
- Sell tickets and handle the cash drawer
- Answer informational calls and direct passengers
- Work independently and collaboratively as needed
Requirements
What you’ll need- Part-time availability of 20–25 hours per week / 3–4 shifts per week
- Availability for early mornings and afternoon/closing shifts
- Saturday and/or Sunday availability is required
- Holiday availability is required
- Computer literacy with keyboarding skills
- Ability to work independently and in a team environment
- Ability to multitask when the terminal is busy
- Ability to answer informational calls and direct passengers with patience
- Ability to stand for long periods of time
- Strong customer service and communication skills
- Strong attention to detail
- Bilingual language skills are a plus
Benefits
Comp & perks- Thorough training
- Performance-based increase after 90 days
- PTO (Paid time off) earned on hours worked
- Ride the bus for free