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Admissions Support Representative
Concorde Career Colleges. Provide remote support for recruiting and enrollment of qualified students across all campuses .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in student recruitment and admissions processes, utilizing strong relationship management and consultative sales skills to guide prospective students through enrollment. Proficient in adhering to federal financial aid policies and maintaining confidentiality while managing sensitive information.
Highest-signal resume keywords
Admissions Support ExperienceRelationship ManagementCustomer ServiceConsultative SalesFederal Financial Aid Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Student RecruitmentEnrollment ProceduresData EntryDocument PreparationCRM ManagementInterview ConductingMicrosoft WordMicrosoft ExcelInformation OrderingProblem-Solving
Soft Skills
Active ListeningGood JudgmentDecision-MakingInductive ReasoningCommunication
Certifications & Qualifications
HS DiplomaGED
Industry Keywords
Admissions CriteriaProspective Student EngagementEnrollment ProcessConfidentialityFast-Paced Environment
About the role
Key responsibilities & impact- Provide remote support for recruiting and enrollment of qualified students across all campuses
- Report to the Director of Admissions Support and collaborate with campus teams
- Provide accurate information and determine applicant acceptability based on school admissions criteria and catalog requirements
- Conduct virtual prospective student interviews according to the Admissions Exceptional Trust Manual or leadership direction
- Use vendor resources to engage or re-engage prospective students, schedule campus appointments, and provide customer service
- Manage student recruitment activity through scheduled appointments, timely updates, and detailed CRM notes
- Conduct phone, text, and email outreach to schedule appointments and follow up on no-shows
- Meet or exceed admissions support activity, appointment, interview, and student referral expectations
- Adhere to Federal financial aid policies related to admissions activities
- Prepare, complete, and submit required admissions documents and records
- Partner with campus Admissions departments and staff to support recruitment activities
- Direct students and prospective students to the Concorde school catalog
- Follow prescribed enrollment procedures authorized by the school
- Perform other duties as assigned
Requirements
What you’ll need- HS Diploma or GED (required)
- Minimum of five (5) years of experience in admissions, enrollment, consultative sales, relationship management, customer service, or another related field (required)
- Bachelor’s degree in business, finance, marketing or related field (preferred)
- Direct experience building relationships, influencing decisions, and guiding individuals through a decision-making or enrollment process (preferred)
- Basic understanding of core job functions and tools
- Ability to follow instructions and established procedures with supervision
- Ability to use standard software tools such as Microsoft Word and Excel at a beginner level
- Ability to communicate, think, learn, and reason
- Ability to use computers and computer systems to process transactions, store documents, enter data, or perform assigned tasks
- Ability to safely ambulate and/or maneuver when on-site at company locations
- Active listening, inductive reasoning, information ordering, and category flexibility
- Good judgment, problem-solving, and decision-making skills
- Ability to maintain confidentiality and manage sensitive information with discretion
- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
- Ability to gain, understand, and apply information and data related to essential job functions
- Ability to foster long-term relationships with stakeholders
- Must meet minimum technical standards for remote eligibility and participation
Benefits
Comp & perks- Remote work designation
- No travel required
- Climate-controlled indoor work environment when on site
- Equal Employment Opportunity protections