Account Manager

Conducive Consulting

. Own end-to-end commercial retention and account health across approximately 50 public sector accounts .

Posted 11/11/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing public sector accounts with a focus on commercial retention, contract management, and technical consulting. Proficient in navigating government purchasing channels and ensuring compliance with fiscal budget cycles and contract tracking.

Highest-signal resume keywords

Account ManagementCommercial Customer SuccessSIEM/Observability ExperienceContract ManagementPublic Sector Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enterprise LoggingData OnboardingIngestion Volume SizingCompliance FrameworksTechnical ScopingProposal DraftingSOW DraftingRevenue ForecastingOperational Blocker RemediationArchitecture Modernization

Soft Skills

Organizational DiligenceCommunicationCollaborationNegotiationProblem-Solving

Tools & Technologies

SplunkElasticDatadogMicrosoft SentinelCRM Documentation

Certifications & Qualifications

Splunk Core Certified Power UserAdvanced Power User

Industry Keywords

Public Sector AccountsSLEDFiscal Budget CyclesGSA SchedulesNASPO ValuePointManaged ServicesSoftware LicensesAdvisory Consulting

Tech Stack

Tools & technologies

CloudSplunk

About the role

Key responsibilities & impact

Own end-to-end commercial retention and account health across approximately 50 public sector accounts
Track contract expiration dates, funding windows, and fiscal year-end deadlines
Lead quarterly business reviews assessing system utilization, platform health, SLA metrics, and future architecture roadmaps
Collaborate with delivery consultants and engineering teams to identify and remediate operational or adoption blockers
Identify and close capacity ingest upgrades, additional workload licensing, and module additions across Splunk and associated observability/SIEM ecosystems
Scope and position technical consulting packages, cloud migrations, architecture modernizations, and bespoke implementation projects
Pitch and secure multi-year managed operations, continuous administration, monitoring support, and staff augmentation agreements
Lead opportunities from identification through technical scoping, proposal and SOW drafting, commercial negotiations, and contract closure
Partner with Solutions Architects and Sales Engineers on technical discovery, architectural reviews, and solution demonstrations
Translate agency compliance mandates, logging bottlenecks, and security directives into actionable technical workstreams
Navigate government purchasing channels, state term contracts, piggyback mechanisms, GSA schedules, and sole-source justification requirements
Maintain audit-ready CRM documentation and deliver dependable monthly and quarterly revenue forecasts

Requirements

What you’ll need

Bachelor's degree from an accredited college or university
Minimum of 5 years of professional experience directly within enterprise logging, SIEM, or observability domains (e.g., Splunk, Elastic, Datadog, Microsoft Sentinel)
Demonstrated success in a dedicated Account Management or Commercial Customer Success role with dual quota accountability for renewals and net-new expansions
Direct experience managing relationships and contracts within state, local, higher education (SLED), or federal government accounts, including understanding of fiscal budget cycles
Solid foundational understanding of SIEM/logging architectures, data onboarding, ingestion volume sizing, and compliance frameworks to independently lead initial qualification conversations
High standard of organizational diligence, contract tracking rigor, and disciplined pipeline governance
Splunk Core Certified Power User, Advanced Power User, or equivalent platform credentials (preferred)
Proven background structuring blended deals combining software licenses, advisory consulting SOWs, and recurring managed services (preferred)
Working knowledge of major public sector contract vehicles, including NASPO ValuePoint, GSA Schedule 70/MAS, OMNIA, and state-wide master contracts (preferred)