Field Service Representative – Contract

ConductorAI

. Partner with Customer and Engineering teams to design, develop, and deploy the Conduit platform .

Posted 10/7/2026contractUnited StatesMid-LevelSenior💰 $175,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in software configuration and technical support within classified environments, while effectively communicating complex concepts to users. Proven ability to train and mentor analysts, driving successful outcomes through collaboration with engineering teams.

Highest-signal resume keywords

Active TS/SCI ClearanceSoftware ConfigurationTechnical Support WorkflowsStrong Communication SkillsExperience in Classified Environments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ConfigurationServer AdministrationLarge Language ModelsAdvanced Prompting TechniquesTroubleshooting Technical Issues

Soft Skills

Training and MentoringCollaborationProblem-SolvingIndependenceTeamwork

Industry Keywords

Classified NetworksIntelligence WorkflowsJ2 UsersMilitary ExperienceSpecial Operations Experience

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Partner with Customer and Engineering teams to design, develop, and deploy the Conduit platform
Address customers’ most complex challenges
Work directly with analysts and operators to train and mentor users
Troubleshoot technical issues
Create innovative use cases
Deliver one-on-one desk-side training to analysts
Conduct classroom training sessions for analysts and operators
Address user inquiries and collaborate with Engineering to resolve technical issues
Provide user feedback to Engineering to enhance the product
Directly support users around the globe and drive successful outcomes

Requirements

What you’ll need

Active TS/SCI clearance required at time of hire
US citizenship required; green card holders cannot be considered and visa sponsorship is unavailable
Experience configuring software platforms in support of operational processes
Technical background with working knowledge of software configuration, classified networks, and server administration
Familiarity with large language models and advanced prompting techniques
Strong written and verbal communication skills; ability to explain complex concepts clearly
Willingness to work on-site with customer users 4–5 days per week
Ability to work independently and as part of a team
Experience working in or supporting classified environments
Familiarity with help desk or technical support workflows
Military, Special Operations, or law enforcement experience
Familiarity with intelligence workflows and/or J2 users
Active access to CCMD and J2 customer environments, relationships, and facilities is desired
CI polygraph preferred but not required

Benefits

Comp & perks

Ability to have real impact on mission-critical workflows
Chance to use state-of-the-art technology to solve novel problems with mission partners
Opportunity to define your role as the company grows
Equity upside
Annual merit refreshes based on impact