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Conduent

Manager, IT Testing – Claims Domain

Conduent

. Serve as Claims Domain Test Manager for MMIS health care projects .

Posted 9/25/2026full-timeRemote • United StatesSeniorLead💰 $97,790 - $127,000 per yearWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Serve as Claims Domain Test Manager for MMIS health care projects
  • Drive test strategy, testing processes, and claims-domain knowledge
  • Analyze business requirements and design and develop test plans
  • Ensure quality processes throughout the project lifecycle
  • Coordinate with customers on delivery and deployments
  • Provide testing guidance throughout the entire life cycle
  • Meet customer expectations and troubleshoot application problems
  • Assist customers with implementation decisions
  • Work closely with clients and development teams during development stages
  • Conduct milestone-completion demos and track and close demo feedback
  • Collaborate with development, architecture, and design teams to define GUI views and platform requirements
  • Validate the end-to-end flow from claim intake through payment and reporting
  • Test integration points between systems
  • Design test cases based on business rules, coverage policies, and system configurations
  • Validate backend data using SQL, including claim status, payment details, members, providers, and benefit plans
  • Validate EDI X12 files and test interfaces/APIs using tools such as Postman
  • Review requirements and documentation and create Requirements Traceability Matrices
  • Create test plans, test summary reports, and traceability matrices
  • Assess current product functionality against market trends and regulatory requirements for future product versions
  • Drive and communicate product-feature requirements with technical and architecture teams
  • Collaborate with cross-functional teams including developers, SMEs, and BAs

Requirements

What you’ll need
  • Strong health care domain experience, especially in the MMIS domain
  • Good knowledge of Medicaid and Medicare
  • Hands-on experience with claims processing and adjudication processes
  • Experience with reference codes/data sets required in claims adjudication
  • Experience or understanding of configuring benefits or programs in claims systems across various subsystems
  • Ability to run queries and perform basic system analysis and root-cause analysis (RCA)
  • Excellent written and spoken communication skills
  • Ability to multitask between internal teams and clients based on priority tasks
  • In-depth understanding of claims and claims lifecycle, including member, provider, paper and EDI X12 claim submission, adjudication, payment cycle, and reporting
  • Knowledge of professional, dental, institutional, pharmacy, encounter, and capitation claim types
  • Knowledge of EDI X12 formats including 837P/I/D, 835, 834, 270/271, and 276/277
  • Familiarity with claims systems such as CMdS, GHS, and Facets
  • Familiarity with test management tools such as ADO and JIRA
  • Familiarity with interface/API testing tools such as Postman
  • Minimum of 10+ years of health care experience, especially in the MMIS domain
  • SQL for backend data validation
  • EDI tools for validating X12 files
  • Understanding of data flows between systems and formats for interface testing
  • Ability to validate test scenarios, test plans, and test data
  • Ability to review requirements and documentation and create Requirements Traceability Matrices (RTM)
  • Ability to assess product functionality against market trends and regulatory requirements
  • Ability to drive and share requirements with technical and architecture teams
  • Experience creating test plans, test summary reports, and traceability matrices
  • Ability to collaborate with developers, SMEs, BAs, QA teams, clients, end users, and business units

Benefits

Comp & perks
  • Bonus or incentive eligibility based on business need
  • Health insurance coverage
  • Voluntary dental and vision programs
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays
  • Paid time off (PTO) or vacation and/or sick time
  • Reasonable accommodation for applicants with disabilities