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Conduent

Medical Benefit Review Services Associate

Conduent

. Conduct in-home assessments for applicants and participants receiving Long-Term Personal Care Services (LT-PCS) .

Posted 10/5/2026full-timeBaton Rouge • Louisiana • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting in-home assessments, developing person-centered Plans of Care, and coordinating services for clients in Long-Term Personal Care Services. Proficient in educating clients about Louisiana Medicaid programs and managing multiple client cases effectively.

Highest-signal resume keywords
Bachelor's Degree In Social WorkExperience In Social ServicesKnowledge Of Medicaid ProgramsCare CoordinationStrong Verbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
In-Home AssessmentsCare PlanningClient AdvocacyQuality Management ActivitiesCase DocumentationConducting AssessmentsInterviewing ClientsDeveloping Care PlansService CoordinationMonitoring Visits
Soft Skills
Interest In Working With Diverse PopulationsAbility To Work IndependentlyManaging Multiple Client Cases And Priorities
Certifications & Qualifications
Valid Driver's LicenseCurrent Auto Insurance
Industry Keywords
Long-Term Personal Care ServicesHome And Community-Based ServicesLouisiana MedicaidHealthcare SystemsCommunity OutreachOlder AdultsIndividuals With DisabilitiesVulnerable Populations

About the role

Key responsibilities & impact
  • Conduct in-home assessments for applicants and participants receiving Long-Term Personal Care Services (LT-PCS)
  • Evaluate client needs and gather information for eligibility determinations, care planning, and service coordination
  • Provide Choice Counseling for Home and Community-Based Services (HCBS) programs when requested
  • Educate applicants and family members about Louisiana Medicaid long-term care programs, healthcare services, and community-based support resources
  • Develop and maintain person-centered Plans of Care based on individual needs, goals, and functional assessments
  • Coordinate services and connect clients with healthcare providers, community organizations, and social service resources
  • Complete monitoring visits, client surveys, case documentation, and quality management activities
  • Maintain accurate records and ensure adherence to state and program guidelines
  • Conduct regular travel throughout Bienville, Bossier, Caddo, Claiborne, DeSoto, Red River, Sabine, and Webster Parishes

Requirements

What you’ll need
  • Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Public Health, Healthcare Administration, or related field
  • Strong verbal and written communication skills
  • Interest in working directly with diverse populations
  • Louisiana resident
  • Reliable transportation
  • Valid driver's license and current auto insurance
  • Ability to travel daily within the assigned region
  • Ability to work independently while managing multiple client cases and priorities
  • Preferred: experience in social services, human services, healthcare, case management, care coordination, community outreach, or client advocacy
  • Preferred: experience working with older adults, individuals with disabilities, or vulnerable populations
  • Preferred: knowledge of Medicaid programs, long-term care services, healthcare systems, or HCBS
  • Preferred: experience conducting assessments, interviewing clients, or developing care plans

Benefits

Comp & perks
  • Health and welfare benefits starting on the first day of employment
  • Retirement savings plan
  • Employee discounts on merchandise, services, travel, and more
  • Career growth opportunities
  • Paid training
  • Paid time off
  • Paid holidays
  • Voluntary dental and vision programs
  • Life and disability insurance
  • Award-winning learning platforms
  • Hybrid work arrangement
  • Great work environment and diversity-focused culture