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About the role
Key responsibilities & impact- Provide administrative and clerical support for business operations
- Review and process payments
- Perform data entry from source documents into a computer database
- Provide production services to clients through data-entry tasks
- Ensure accuracy and completeness of assigned work
- Compare lists of numbers and identify mismatches or errors
- Handle multiple assignments
- Maintain confidentiality, informational accuracy, and production levels
- Work under strict deadlines
- Research problematic payments
Requirements
What you’ll need- High school diploma or GED required
- Strong communication and customer service skills
- Ability to work in a fast-paced call center environment
- Microsoft and Excel experience
- Ten Key experience
- Reliable attendance and strong work ethic
- Background check and fingerprinting
- Key Test is required
- Must be able to work Monday–Saturday, 6:00 am–2:30 pm, with Wednesdays off
- Banking and payment experience preferred
Benefits
Comp & perks- Benefits from day one (medical, dental, vision) for eligible roles
- Paid time off and holidays
- Paid training
- Career growth and advancement opportunities
- Supportive and inclusive work environment
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
- Potential bonus or incentive based on business need