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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Defined Benefits pension administration, including data quality management, SQL query execution, and advanced data analysis using Excel. Capable of leading change initiatives and providing insights to stakeholders while maintaining thorough documentation and process adherence.
Highest-signal resume keywords
Defined Benefits Pension AdministrationSQL Query ExecutionAdvanced Microsoft ExcelData Analysis and ReportingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Quality ManagementData AnalysisSQLExcelIssue InvestigationProcess DocumentationRequirements GatheringOperational EfficiencyChange ManagementPeer Review
Soft Skills
Analytical SkillsProblem-SolvingCommunicationIndependenceMentoring
Industry Keywords
Defined BenefitsPension AdministrationEligibilityParticipant DataBusiness RequirementsProject LifecycleDiscoveryGo-LiveOperational ProcessesStakeholder Engagement
Tech Stack
Tools & technologiesSQLGo
About the role
Key responsibilities & impact- Serve as a Data Model and Defined Benefits SME, supporting client requirements and pension administration processes
- Own and monitor data quality across Defined Benefits processes
- Support data-intensive projects, including Actuarial Valuation
- Analyze data and operational processes to identify efficiencies, workload reductions, trends, and improvement opportunities
- Serve as the primary point of contact for reporting needs and provide insights to internal and external stakeholders
- Use SQL and advanced Excel to analyze data, investigate discrepancies, validate results, and support reporting
- Steward Conduent Data Requirements in partnership with Data Management and other teams
- Research and resolve escalated issues involving eligibility, participant data, systems, and service delivery
- Triage system and data issues for adherence to client and business requirements
- Serve as an SME for client plan rules, requirements, and expectations
- Lead client and system change initiatives from Discovery through Go-Live, including requirements, testing, implementation, and project coordination
- Maintain Business Requirements, Administrative Guides, and process documentation, obtaining client sign-off when required
- Identify system and processing enhancements that improve quality, accuracy, and operational efficiency
- Perform peer reviews and mentor junior team members
Requirements
What you’ll need- Experience and/or formal education in Defined Benefits pension administration
- Knowledge of Defined Benefits plan rules, participant data, eligibility, and pension administration processes
- Advanced Microsoft Excel skills
- Minimum 2 years of SQL query execution and development experience
- Experience with data analysis, data quality, reporting, and issue investigation
- Experience researching and troubleshooting system, processing, or data issues
- Experience working with business requirements and process documentation
- Familiarity with the project lifecycle and project management, including Discovery through Go-Live
- Strong analytical, problem-solving, and communication skills
- Ability to work independently with minimal supervision
Benefits
Comp & perks- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
- Bonus or incentive eligibility based on business need
