Training Services Coordination and Logistics Associate III

Conduent

. Provide learning administrative services to support client learning and data management needs .

Posted 11/10/2026full-timeRemote • MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in learning administration and data management, with a strong focus on attention to detail and effective communication. Capable of managing requests and troubleshooting issues while maintaining client service standards.

Highest-signal resume keywords

Learning Management SystemsData EntryCustomer ServiceMicrosoft Office SuiteAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ProcessingTraining AdministrationLearning Management SystemsMicrosoft ExcelTechnical Helpdesk Support

Soft Skills

Attention to DetailTeam-OrientedSelf-MotivatedEffective CommunicationAdaptability

Tools & Technologies

SuccessFactorsServiceNow

Industry Keywords

Client Standard Operating ProceduresService Level AgreementsLearning OrganizationMultitaskingProfessional Working Relationships

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide learning administrative services to support client learning and data management needs
Perform data entry as it relates to learning administration
Enter training data into learning management system (SuccessFactors)
Manage requests using request management system (ServiceNow)
Ensure client standard operating procedures, processes and service level agreements are maintained
Identify and troubleshoot discrepancies and issues
Escalate issues to Manager for resolution
Perform a dual role in data processing and technical helpdesk support

Requirements

What you’ll need

Must be at least 18 years of age or older
Preferably a high school diploma and above
Must be able to submit a background check and drug test
Must be able to work 8 hours daily from 8PM to 5AM, Mon to Fri on night shift supporting U.S. time zone
Entry level for Bachelor’s degree or 2 years of successful working experience
Experience in a learning organization
Training administration (preferred but not required)
Customer service
Knowledge of and experience with learning management systems (preferred but not required)
Experience in Microsoft Office suite
Team-oriented but self-motivated and able to work with minimal supervision
Demonstrated attention to detail, strong quality focus, and well organized
Successful prioritization of work requirements and multitasking, as necessary
Analytical and problem-solving skills
Client focused to build and maintain professional working relationships
Ability to remain flexible and adaptable to constant change
Effective oral and written communication skills with clients, leadership and team members
Good communication skills (English)
Must be able to perform a dual role in data processing and technical helpdesk support
Good experience on Microsoft Excel & other Microsoft applications
Fresh graduates are encouraged to apply and training to be provided

Benefits

Comp & perks

Full-time employment with benefits day one including paid holidays
Paid Training
Fully remote position