Training Services Coordination and Logistics Associate IV

Conduent

. Facilitate scheduling processes, ensuring efficiency and maintaining high standards of service delivery .

Posted 9/21/2026full-timeRemote • MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong scheduling capabilities, utilizing Microsoft TEAMS, Office, and Excel to manage client requests efficiently while maintaining high service standards. Exhibits excellent organizational skills and the ability to multitask in a fast-paced environment.

Highest-signal resume keywords

Scheduling ManagementCustomer Service ExperienceMicrosoft TEAMS ProficiencyOrganizational SkillsMultitasking Ability

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Problem-SolvingFlexibilityResponsivenessCollaborationGood Work Ethic

Tools & Technologies

Microsoft TEAMSMicrosoft OfficeMicrosoft Excel

Industry Keywords

Quality Assurance StandardsClient SchedulingService DeliveryFast-Paced EnvironmentCustomer Experience

About the role

Key responsibilities & impact

Facilitate scheduling processes, ensuring efficiency and maintaining high standards of service delivery
Create and maintain schedules in accordance with client requirements
Navigate Microsoft TEAMS, Office, and Excel in scheduling processes
Collaborate with clients and other vendors to fulfill scheduling requests promptly and efficiently
Handle client scheduling requests with flexibility and responsiveness
Address scheduling challenges using problem-solving and innovative thinking
Uphold and enforce quality assurance standards for accurate and reliable schedules
Identify and escalate scheduling issues to the Delivery Services Manager
Manage multiple scheduling tasks simultaneously in a fast-paced environment
Facilitate collaboration within the team and with clients
Address client inquiries and provide a positive, professional customer experience
Work independently on assigned tasks while collaborating with team members

Requirements

What you’ll need

Must be at least 18 years of age or older
Preferably a high school diploma and above
Must be able to submit a background check and drug test
Must be able to work 8 hours night shift and Public Holidays from 8PM to 8AM, Mon to Fri
Minimum of one year of experience in a customer service role, demonstrating a track record of delivering exceptional service
Ability to work independently and as part of a team, showcasing versatility and adaptability
Good English communication
Good work ethic
Good organizational skills
Multitasking
Proficiency with Microsoft TEAMS, Office, and Excel

Benefits

Comp & perks

Full-time employment with benefits day one including paid holidays
Paid Training
Weekend Off