Professional Service Manager

Connecteam

. Deliver professional services to clients.

Posted 11/3/2026full-timeRemote • South Carolina • United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering professional services and integrating platforms, with a strong focus on customer relationship management and process optimization. Proficient in data migration and onboarding within a SaaS environment, while maintaining excellent communication and collaboration skills.

Highest-signal resume keywords

Native-Level English ProficiencyData MigrationCustomer Relationship ManagementSaaS ExperienceProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MigrationPlatform IntegrationWorkflow SetupCustomer OnboardingProcess Streamlining

Soft Skills

Excellent CommunicationCollaborationTeam PlayerAdaptabilityHigh-Pressure Performance

Tools & Technologies

ConnecteamPayment Processing Platforms

Industry Keywords

SaaSProfessional ServicesCustomer Success

About the role

Key responsibilities & impact

Deliver professional services to clients.
Set up Connecteam features based on client workflows.
Integrate Connecteam with other platforms.
Migrate data from existing tools into Connecteam.
Meet with clients daily to deliver professional services.
Work offline to complete tasks assigned by clients.
Build and maintain strong customer relationships, understand needs, and provide tailored solutions.
Manage multiple tasks in a fast-paced, high-pressure environment.
Collaborate with Customer Success, R&D, and integration partners, including payment processing providers, to support implementations and troubleshoot issues.
Streamline customer processes and onboarding while saving clients valuable time.

Requirements

What you’ll need

Native-level English proficiency – MUST.
Tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
Strong team player with excellent communication and collaboration skills.
Ability to thrive in a high-pressure environment.
Monday–Friday, 9:00am–6:00pm working hours.
1 year of experience in a SaaS company – preferred

Benefits

Comp & perks

Medical Coverage
Insurance plan
401K
Paid time off for vacation
Paid time off for sick days
Training and nurturing for professional skills
Weekly happy hours
Holiday parties