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Connecteam

Professional Service Manager

Connecteam

. Deliver professional services to clients.

Posted 11/3/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering professional services and integrating SaaS solutions, with a strong focus on client relationship management and tailored service delivery. Proficient in collaborating with cross-functional teams to ensure optimal customer experiences and effective problem resolution.

Highest-signal resume keywords
Native-Level English ProficiencySaaS ExperienceClient Relationship ManagementIntegration with PlatformsHigh-Pressure Environment Adaptability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data MigrationConnecteam SetupPlatform Integration
Soft Skills
Excellent CommunicationCollaborationTeam PlayerCuriosity to Learn
Tools & Technologies
Connecteam
Industry Keywords
Professional ServicesCustomer SuccessFast-Paced Environment

About the role

Key responsibilities & impact
  • Deliver professional services to clients.
  • Set up Connecteam features based on client workflows.
  • Integrate Connecteam with other platforms.
  • Migrate data from existing tools into Connecteam.
  • Meet with clients daily to deliver professional services.
  • Work offline to complete client-assigned tasks.
  • Build and maintain customer relationships, understand needs, and provide tailored solutions.
  • Manage multiple tasks in a fast-paced, high-pressure environment.
  • Collaborate with Customer Success, R&D, and integration partners, including payment processing providers, to support implementations, troubleshoot issues, and ensure a best-in-class customer experience.

Requirements

What you’ll need
  • Native-level English proficiency – MUST.
  • Tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
  • Strong team player with excellent communication and collaboration skills.
  • Ability to thrive in a high-pressure environment.
  • Monday–Friday availability, 9:00am–6:00pm.
  • 1 year of experience in a SaaS company – preferred.

Benefits

Comp & perks
  • Medical Coverage
  • Insurance plan
  • 401K
  • Paid time off for vacation and sick days
  • Training and nurturing for professional development
  • Weekly happy hours
  • Holiday parties