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Connecteam

Professional Service Manager

Connecteam

. Deliver professional services to clients.

Posted 11/3/2026full-timeRemote • Utah • United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering professional services and integrating platforms, with a strong focus on customer relationship management and tailored solutions. Proficient in managing multiple tasks in a fast-paced environment while ensuring seamless implementations and a best-in-class customer experience.

Highest-signal resume keywords
Native-Level English ProficiencySaaS ExperienceCustomer Relationship ManagementIntegration with PlatformsData Migration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data MigrationPlatform IntegrationConnecteam Features Setup
Soft Skills
Excellent CommunicationCollaboration SkillsTeam PlayerAbility to Thrive Under Pressure
Tools & Technologies
Connecteam
Industry Keywords
Professional ServicesCustomer SuccessHigh-Pressure EnvironmentFast-Paced Environment

About the role

Key responsibilities & impact
  • Deliver professional services to clients.
  • Set up Connecteam features based on client workflows.
  • Integrate Connecteam with other platforms.
  • Migrate data from existing tools into Connecteam.
  • Meet with clients daily to deliver professional services.
  • Work offline to complete client-assigned tasks.
  • Build and maintain strong customer relationships, understand their needs, and provide tailored solutions.
  • Manage multiple tasks in a fast-paced, high-pressure environment.
  • Collaborate with Customer Success, R&D, and integration partners, including payment processing providers.
  • Support seamless implementations, troubleshoot issues, and ensure a best-in-class customer experience.

Requirements

What you’ll need
  • Native-level English proficiency – MUST.
  • Tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
  • Strong team player with excellent communication and collaboration skills.
  • Ability to thrive in a high-pressure environment.
  • Monday–Friday availability, 9:00am–6:00pm.
  • 1 year of experience in a SaaS company – preferred

Benefits

Comp & perks
  • Medical Coverage
  • Insurance plan
  • 401K
  • Paid time off for vacation
  • Paid time off for sick days
  • Training and professional development
  • Weekly happy hours
  • Holiday parties
  • Encouraging, caring, and supportive work environment