Senior Change Management Consultant

connectFirst Credit Union

. Lead change management activities for large, complex, enterprise-wide initiatives using Servus' Enterprise Change Management methodology .

Posted 10/5/2026full-timeRemote • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Organizational Change Management, utilizing methodologies such as ADKAR and Prosci to lead complex change initiatives. Proven ability to engage stakeholders, coach leaders, and measure change effectiveness to drive successful business outcomes.

Highest-signal resume keywords

Organizational Change ManagementChange Management MethodologiesStakeholder EngagementProsci CertificationProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Impact AssessmentReadiness AssessmentRisk AssessmentChange Adoption StrategiesResistance ManagementSustainment PlanningAnalytical SkillsProblem-Solving Abilities

Soft Skills

Exceptional CommunicationFacilitation SkillsCoaching SkillsRelationship-Building SkillsLeadership Practices

Tools & Technologies

Microsoft Office SuiteSharePointAzure DevOpsAdobe Creative SuiteCanva

Certifications & Qualifications

Prosci CertificationCCMPPMPCMC

Industry Keywords

Change ManagementEnterprise Change ManagementOrganizational DevelopmentHuman ResourcesBusiness Administration

Tech Stack

Tools & technologies

AzurePMP

About the role

Key responsibilities & impact

Lead change management activities for large, complex, enterprise-wide initiatives using Servus' Enterprise Change Management methodology
Develop and execute change and people readiness strategies covering stakeholder engagement, communications, training, sponsor enablement, resistance management, and sustainment planning
Conduct change impact, readiness, stakeholder, and risk assessments and recommend mitigation strategies
Partner with executive sponsors, senior leaders, project teams, and key business stakeholders to support change adoption and business outcomes
Coach leaders on effective change sponsorship and leadership practices
Measure change effectiveness, readiness, adoption, and business benefits realization
Contribute to the ongoing evolution of the Enterprise Change Management Office through continuous improvement, capability-building, governance support, and best practice development
Mentor and coach team members while serving as a subject matter expert in organizational change management
Support special projects and enterprise-wide initiatives as business needs arise

Requirements

What you’ll need

5-8+ years of experience in Organizational Change Management, Human Resources, Project Management, Organizational Development, or a related field
Proven success leading complex organizational change initiatives, including technology implementations, enterprise transformations, merger integrations, strategic change, or culture change programs
Strong knowledge of change management methodologies and frameworks, including ADKAR and Prosci
Experience influencing and partnering with executive leadership and cross-functional stakeholders
Exceptional communication, facilitation, coaching, and relationship-building skills
Strong project management, organizational, analytical, and problem-solving abilities
Ability to manage multiple priorities and competing deadlines in a fast-paced environment
Bachelor's degree in business administration, Organizational Behaviour, Organizational Development, Human Resources, Communications, or a related discipline (preferred)
Prosci Certification or other recognized Change Leadership certification (preferred)
Professional designation such as CCMP, PMP, or CMC (preferred)
Experience with Microsoft Office Suite, SharePoint, Azure DevOps, Adobe Creative Suite, and Canva
Occasional travel may be required
Selected external applicants must successfully pass a criminal background check, reference check, and credit check to qualify for hire

Benefits

Comp & perks

Competitive compensation including performance-based incentive pay and profit share
Health and wellness benefits
Vacation programs
Retirement savings programs
Training & Development Opportunities
Career Advancement Potential
Flexible work options
Meaningful work towards individual and corporate goals
Employee volunteer program and opportunities to give back
Credit union membership benefits, including profit sharing, voting for the board of directors, and access to financial services
Accommodations available during every stage of the hiring process upon request