Administrative Assistant I

Connections Academy

. Answer phones and emails . Receive visitors . Assist the Principal, leadership team, and teachers with administrative tasks . Collect and maintain all student records . Enter data into the online student information

Posted 10/8/2026full-timeBristol • Virginia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills, both verbal and nonverbal, while maintaining discretion with sensitive student information. Proficient in data entry, record management, and utilizing various software applications to support administrative tasks effectively.

Highest-signal resume keywords

Clear CommunicationCustomer Service OrientationData Entry AccuracyTechnical Proficiency with Microsoft and GoogleFERPA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryRecord ManagementData AnalysisFiling System DevelopmentTroubleshooting PC HardwareReport GenerationCalendar ManagementAppointment SchedulingEFax ManagementState Test Score Uploading

Soft Skills

Effective ListeningConflict ResolutionProfessional FeedbackCooperative TeamworkRespect for Diversity

Tools & Technologies

Microsoft OfficeGoogle WorkspaceConnexusOnline Student Information SystemWeb-Browser ApplicationsSpreadsheet SoftwareWord Processing SoftwareSecurity Software

Certifications & Qualifications

2-Step Authentication Requirement

Industry Keywords

FERPAPersonally Identifiable Information (PII)Student RecordsAdministrative SupportCustomer Needs Resolution

About the role

Key responsibilities & impact

Answer phones and emails
Receive visitors
Assist the Principal, leadership team, and teachers with administrative tasks
Collect and maintain all student records
Enter data into the online student information system
Generate reports
Manage the school's eFax
Schedule appointments
Speak with parents and students
Maintain calendars
Travel to testing and required in-person events, potentially including overnight travel
Upload and communicate all state test scores
Upload rosters to third-party platforms
Assist the school Principal with daily responsibilities
Perform additional duties as assigned

Requirements

What you’ll need

Clear verbal and nonverbal communication using professional grammar and style
Effective listening and ability to ask questions to obtain needed information
Professional, constructive feedback skills
Respect and professionalism for diverse internal and external customers
Discretion when handling sensitive student information, including academic, enrollment, withdrawal, disciplinary, special education, and other protected records
2-step authentication required to access all systems if offered the job
Customer service orientation and ability to anticipate and resolve customer needs
Ability to work cooperatively with others and assist all stakeholders
Technical proficiency with Microsoft, Google, word processing, security, communications, web-browser, spreadsheet, Connexus, and related software applications
Familiarity with and ability to troubleshoot basic PC hardware, software, and peripheral problems
Ability to collect and analyze relevant data for accurate and timely decisions
Ability to develop and maintain an effective filing system
Ability to complete data entry tasks on time with 100% accuracy
Ability to maintain data security as required by supervisors and law
Strong understanding of and adherence to FERPA requirements and protection, handling, and confidentiality of Personally Identifiable Information (PII)
Commitment to school mission, goals, rules, and regulations
Ability to handle conflict appropriately and disagree without hostility

Benefits

Comp & perks

Tuition-free online public school environment
Hybrid work model from the Bristol, VA office and home office
Travel to testing and required in-person events may include overnight travel