Assistant Manager – Counseling Services

Connections Academy

. Work with the Manager of Counseling and school leadership team to support student completion of instructional programs .

Posted 9/22/2026full-timeAthens • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in counseling practices, including academic and career planning, crisis management, and student support in a virtual environment. Proficient in communication, program development, and collaboration with educational stakeholders to enhance student success.

Highest-signal resume keywords

Counseling ExperienceAlabama Counseling CredentialCrisis ManagementVirtual CounselingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Academic PlanningCrisis InterventionTranscript ReviewCourse SelectionProgram DevelopmentAttendance TrackingStudent RecruitmentTesting FacilitationRecords ManagementGraduation Requirements

Soft Skills

Excellent CommunicationCustomer-FocusedTeam PlayerFlexibilityFast-Paced Adaptability

Certifications & Qualifications

Alabama Counseling CredentialAdvanced Degree

Industry Keywords

Virtual CounselingStudent SupportCrisis Management TeamHigh School GraduationEducational Stakeholders

About the role

Key responsibilities & impact

Work with the Manager of Counseling and school leadership team to support student completion of instructional programs
Provide direction to counseling staff
Assist students and parents with graduation requirements, course selection and scheduling, post-secondary planning, and crisis intervention
Support teachers with professionalism, instructional support, customer service, program changes, and new software applications
Maintain communication with parents and address individual student needs
Support families requiring additional assistance to prevent withdrawals and encourage participation
Participate in student recruitment, in-state trips, presentations, Q&A sessions, and press responses
Support Community Coordinators with social activities and relevant field trips
Create and maintain a virtual school community
Handle student problems escalated by parents and teachers
Develop and implement counseling programs for academic, career, graduation, and interpersonal adjustment needs
Oversee each student's Personal Learning Plan
Maintain knowledge of Alabama high school graduation requirements and communicate requirements to school leadership
Supervise course selection, four-year planning, transcript review, credit entry, and records management
Generate and authorize official transcripts
Counsel families through the withdrawal process
Design and implement crisis prevention and management plans and lead the Crisis Management Team
Report and refer critical incidents as required by law, regulations, or ethical standards
Identify and maintain school and community resource lists
Review secondary students' attendance, participation, and performance
Support mid-semester student enrollment and course integration
Review secondary course content and recommend enhancements to the Curriculum Team
Develop special programs, including Advanced Placement, SAT/ACT preparation, and college entrance preparation
Facilitate high school testing, including exit exams, PSAT, SAT, ACT, and AP exams
Design professional development for teachers and staff
Design and coordinate high school graduation ceremonies
Coordinate middle and high school teachers and identify students at risk or in crisis
Oversee student accounting, attendance tracking, and payment collection assistance
Monitor enrollment requirements and communicate them to the Enrollment Department
Support state testing logistics and facility contracting
Support marketing, student outreach, and public relations
Perform other assigned duties

Requirements

What you’ll need

Minimum of 5 years of counseling experience
Preferably three years of counseling experience in a virtual setting
Alabama Counseling Credential endorsement preferred
Advanced degree preferred
Technologically proficient, especially with Microsoft Office products
Excellent oral and written communication skills
Customer-focused approach
High degree of flexibility
Demonstrated ability to work well in a fast-paced environment
Track record of being a team player
Two-step authentication required to log in to systems if given a job offer

Benefits

Comp & perks

Tuition-free online public school environment
Benefits available to eligible employees (details referenced at Career Benefits - Connections Academy)
Remote/home-based work option from a home office
Office-based work option in Athens, Alabama