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Brand Logistics Manager
ConnectWise. Strengthen the operational infrastructure enabling the Brand & Creative team to deliver consistent, high-quality work at scale .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge in brand operations, creative operations, and project management, with a strong focus on budget tracking, KPI reporting, and workflow optimization. Proficient in managing multiple concurrent projects while ensuring stakeholder alignment and operational efficiency.
Highest-signal resume keywords
Brand Operations ManagementProject ManagementBudget TrackingKPI ReportingWorkflow Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Brand GovernanceCreative ProductionAsset ManagementProduction CoordinationIntake Governance
Soft Skills
Organizational SkillsStakeholder ManagementCommunication SkillsService OrientationDetail Management
Tools & Technologies
AsanaMonday.comExcelPower BIMicrosoft Teams
Industry Keywords
B2B SaaSCybersecurityIT ManagementManaged ServicesEnterprise Software
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Strengthen the operational infrastructure enabling the Brand & Creative team to deliver consistent, high-quality work at scale
- Manage Brand & Creative intake and request readiness, including triage, brief/spec sheet review, input validation, priority clarification, routing, status tracking, and stakeholder follow-up
- Review creative briefs and spec sheets and ensure requirements, assets, stakeholders, deadlines, approvals, and desired outcomes are clear
- Define and maintain intake standards across design, copy, video, presentation, webinar, event, regional, campaign, and production requests
- Clarify priorities, urgency, ownership, and tradeoffs; escalate reprioritization or resourcing decisions to the Director, Brand & Creative
- Build and maintain project plans covering scope, milestones, dependencies, owners, timelines, resource allocation, and risks
- Manage concurrent brand workstreams end-to-end, sequencing work and resolving conflicts
- Partner with Events, Demand Generation, Product Marketing, and regional teams on event and campaign workstreams
- Coordinate stakeholders, regions, agencies, vendors, and creative disciplines for webinars, campaigns, events, executive materials, regional needs, and partner-facing assets
- Support brand governance and approved asset usage
- Comanage DAM/Brandfolder logistics, including uploads, tagging, metadata, folder organization, permissions, archiving, naming conventions, and cleanup
- Coordinate vendor, contractor, print, promotional, shipping, and production logistics
- Track Brand & Creative spend against budget, reconcile actuals, flag variances and forecast risks, and provide spend reporting
- Create templates, checklists, intake forms, asset request guidance, production specs, vendor trackers, workflow documentation, and playbooks
- Research vendors, tools, asset usage, process improvements, operational bottlenecks, stakeholder needs, and workflow optimization
- Define, track, and report Brand & Creative KPIs
- Build and maintain dashboards showing workstream status, throughput, budget utilization, and delivery performance
- Implement process improvements, AI-enabled workflows, automation opportunities, and governance mechanisms
- Provide guidance and informal coaching on intake expectations, asset usage, brand logistics processes, and workflow standards
Requirements
What you’ll need- Bachelor's degree in Marketing, Communications, Business, Design Operations, Creative Operations, or a related field; equivalent business experience will be considered
- 5+ years of relevant experience in brand operations, creative operations, marketing operations, campaign operations, customer marketing operations, creative services operations, production coordination, agency traffic/production coordination, event marketing operations, marketing or creative project management, or related roles
- Experience in B2B SaaS, cybersecurity, IT management, managed services, enterprise software, partner/channel-led businesses, or similarly complex B2B environments
- Experience owning project plans, budget tracking, and KPI reporting or dashboards for a marketing, creative, or operations team
- Advanced knowledge of brand operations, creative operations, marketing operations, project management, workflow coordination, production coordination, intake governance, asset management, or related processes and tools
- Advanced knowledge of workflow and project management tools such as Asana or Monday.com; reporting and dashboard tools such as Excel, Power BI, or Smartsheet; and collaboration tools such as Microsoft Teams, SharePoint, or Microsoft 365
- Working knowledge of budget tracking and financial administration, including purchase orders, invoices, vendor estimates, accruals, reconciliation, and variance reporting
- Practical understanding of brand governance, creative production, DAM/Brandfolder management, templates, final file organization, vendor handoffs, and review/approval processes
- Comfort working with workflow, collaboration, DAM, presentation, creative review, spreadsheet/reporting, and AI-enabled workflow tools
- Moderate fluency in strategically using AI tools as part of daily workflow
- Ability to manage requests, timelines, stakeholders, handoffs, resource allocation, and operational processes independently with minimal supervision
- Excellent organizational, prioritization, documentation, follow-through, and detail-management skills
- Strong collaboration, service orientation, stakeholder management, and communication skills
- Ability to identify incomplete inputs, unclear ownership, unrealistic timelines, and workflow risks
- Ability to adapt to changing business needs, technologies, tools, priorities, and stakeholder expectations
- Strong judgment, tact, discretion, resilience, and calm execution in a fast-paced environment
Benefits
Comp & perks- Equal employment opportunity and inclusive workplace
- Reasonable accommodations for qualified individuals with disabilities during the application and hiring process
- Other benefits and privileges of employment (as referenced in the posting)