Mortgage Loan Officer

Connexus Credit Union

. Respond to inbound mortgage inquiries through phone, email, online banking, digital channels, referrals, and other approved sources .

Posted 9/24/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in residential mortgage lending, including underwriting principles, documentation requirements, and compliance with regulations. Proven ability to manage multiple mortgage applications while ensuring exceptional member experience and maintaining high-quality standards.

Highest-signal resume keywords

Mortgage Lending ExperienceNMLS Mortgage Loan Originator IdentifierResidential Mortgage Products KnowledgeAnalytical SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Underwriting PrinciplesDocumentation RequirementsMortgage Application ManagementPricing and Sale of LoansLoan Quality Assessment

Soft Skills

Organizational SkillsProblem-Solving SkillsMember Experience Commitment

Tools & Technologies

Mortgage Loan Origination SystemsMicrosoft WordMicrosoft Excel

Certifications & Qualifications

NMLS Mortgage Loan Originator Identifier

Industry Keywords

Mortgage ProductsLending GuidelinesFederal RegulationsState RegulationsCredit Union Policies

About the role

Key responsibilities & impact

Respond to inbound mortgage inquiries through phone, email, online banking, digital channels, referrals, and other approved sources
Interview members and prospective borrowers to understand financing needs, financial circumstances, goals, and timing
Educate members on mortgage products, terms, rates, requirements, repayment options, and costs
Recommend appropriate mortgage solutions based on member needs, financial profile, loan purpose, and lending programs
Initiate and manage mortgage applications from initial inquiry through closing
Obtain, review, and analyze borrower information and documentation
Underwrite, approve, recommend, or decline mortgage applications within lending authority and guidelines
Coordinate complex, high-value, or high-risk mortgage loans with internal partners
Maintain ownership of member relationships and provide timely status updates
Manage follow-up activities on assigned inbound mortgage opportunities
Collaborate with processors, credit analysts, underwriting, closing, lending support, and external transaction partners
Ensure disclosures, closing documents, HMDA information, and other loan documentation are accurate and timely
Assess and execute pricing and sale of residential mortgage loans in accordance with policies and secondary-market requirements
Maintain a file quality target of 97% or greater
Identify cross-selling and referral opportunities for additional Credit Union products and services
Stay current on mortgage products, underwriting guidelines, regulations, and secondary-market requirements
Meet goals related to mortgage production, loan quality, member experience, response times, efficiency, and fee income
Comply with applicable federal and state laws, regulations, Credit Union policies, and lending procedures

Requirements

What you’ll need

Associate degree in business, finance, banking, or a related field, or equivalent combination of education and relevant experience is Required
Minimum of 1 year of current mortgage lending experience within a financial institution is Required
An active NMLS Mortgage Loan Originator Identifier is Required
Demonstrated knowledge of residential mortgage lending products, underwriting principles, documentation requirements, and applicable regulations
Strong analytical, organizational, and problem-solving skills
Ability to manage multiple mortgage applications and priorities while maintaining accuracy and established service-level expectations
Proficiency with Microsoft Office applications, including Word and Excel, and the ability to learn and effectively use mortgage loan origination and other Credit Union systems
Demonstrated commitment to providing an exceptional member experience
Monday–Friday availability, 8am–5pm CST

Benefits

Comp & perks

20 days of paid time off and 10 paid holidays
16 hours of paid Volunteer Time Off
401K Retirement with up to 6% employer match
Excellent Health, Dental, Vision insurance, including multiple plan options
Health Savings Account with generous employer contributions
Employer paid Life insurance, Short-Term and Long-Term Disability
Tuition Reimbursement from $4,000 - $7,000 per calendar year
Robust Learning and Development program that includes an annual professional development stipend