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Assistant I – Partnerships Administration
Consórcio Embracon. Provide service and support to partners throughout all customer-related processes, from the beginning of the customer journey through group completion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on partner support throughout the customer journey, utilizing effective communication and organizational abilities. Proficient in Microsoft Office and familiar with consortium systems to enhance service delivery.
Highest-signal resume keywords
Customer Service ExperienceProficiency In Microsoft OfficeStrong Communication SkillsOrganizational SkillsKnowledge Of Consortium Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Passion For PeopleCustomer-Focused MindsetInnovationCreativityPersuasion Skills
Certifications & Qualifications
High School Diploma
Industry Keywords
Credit AnalysisAsset InvoicingQuota EnrollmentAuto ProcessesServices ProcessesReal Estate ProcessesHeavy Vehicles Processes
About the role
Key responsibilities & impact- Provide service and support to partners throughout all customer-related processes, from the beginning of the customer journey through group completion
- Collect documents required for quota enrollment
- Support credit analysis, asset invoicing, and quota transfers
- Handle Auto, Services, Real Estate, and Heavy Vehicles processes
- Provide daily telephone, email, and WhatsApp support to partners
- Assist partners with the company’s systems
Requirements
What you’ll need- High school diploma
- Passion for people and customer service
- Proficiency in Microsoft Office
- Strong communication and persuasion skills
- Customer-focused mindset
- Innovation and creativity
- Knowledge of consortium systems — preferred
- Strong organizational skills and ability to multitask
- Experience and aptitude in customer service
Benefits
Comp & perks- Medical, dental, and psychological assistance
- Transportation allowance
- Meal or food allowance
- Gym and wellness network partnership
- Life insurance
- Birthday day off
- Quality-of-life programs
- “We’re Expecting!” programs
- Recognition programs
- Private pension plan
- Education assistance
- Student transportation allowance
- Marriage benefit
- Six-month maternity leave
- 20-day paternity leave
- Payroll-deducted loans
- Employee discounts on consortium plans
- PPR (Profit-Sharing Program)
- UCE (Embracon Corporate University)