Sales Engineer

Contato Seguro | Canal de Denúncias

. Participate in commercial meetings from the project design stage .

Posted 11/4/2026full-timePorto Alegre • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical pre-sales, integrating complex technology solutions, and ensuring compliance with LGPD requirements. Capable of translating technical concepts for business executives while maintaining strong relationships with enterprise clients.

Highest-signal resume keywords

Technical Pre-Sales ExperienceIntegration Diagrams SpecificationLGPD Compliance ValidationExperience with APIs and TelephonyAbility to Explain Complex Concepts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical DocumentationProject DesignProof-of-Concept ProjectsTechnology Ecosystem MappingSecurity Questionnaires ResponseAI Agent Conversation FlowsComplex Technology Project ManagementSaaS Solutions KnowledgeGenerative AI KnowledgeTelephony Solutions Expertise

Soft Skills

Business AcumenCreativity in Solution AdaptationAutonomy in New AreasConfidence in Executive InteractionRelationship Building

Tools & Technologies

CRMsPBX SystemsFirewall RulesAI AgentsContact Center Solutions

Industry Keywords

LGPD RequirementsConsultative SalesEnterprise ClientsCX SolutionsCall Center Solutions

About the role

Key responsibilities & impact

Participate in commercial meetings from the project design stage
Map the client’s technology ecosystem, including telephony/PBX, CRMs, legacy systems, firewall rules, and LGPD requirements
Specify integration diagrams, AI agent conversation flows, and technical documentation for commercial proposals
Structure and validate pilots and proof-of-concept projects with clients
Align technical success criteria in advance
Respond to security questionnaires (RFIs/RFPs)
Validate LGPD compliance and remove approval obstacles with IT teams
Lead the transition of sold projects to the implementation team
Ensure delivery matches what was agreed upon
Support the launch of pilot projects
Partner with sales executives as a bridge between business and technology
Translate complex concepts for decision-makers in consultative, long-cycle sales lasting 6 to 9 months

Requirements

What you’ll need

Bachelor’s degree completed or in progress in Computer Engineering, Computer Science, Systems Analysis and Development, Software Engineering, Information Systems, or Electrical/Telecommunications Engineering
Business administrators and production engineers with a proven track record in software, solution architecture, or technical pre-sales are also welcome
Experience in technical pre-sales (Sales Engineer, Solutions Architect, or Pre-Sales), or experience as a developer, tech lead, or product owner working with technical products, APIs, or telephony, combined with the ability to build relationships with enterprise clients
Experience with complex technology projects involving discovery, mapping, and scope definition
Ability to explain LLMs, latency, and APIs to business executives, while discussing security and infrastructure in depth with IT architects
Creativity to adapt solutions without promising customizations that exceed the project scope
Business acumen and a sense of urgency, with confidence interacting with leaders at large companies
Autonomy to work in a new and developing area
English proficiency is a plus
Experience at SaaS companies is a plus
Experience with CX, call center, or contact center solutions is a plus
Knowledge of generative AI and AI agents is a plus

Benefits

Comp & perks

Health insurance
Dental insurance
Profit-sharing bonus
Life insurance
Wellhub membership
Meal and food allowance
Performance awards
Career development plan
Partnerships with educational institutions