Forward Deployed Engineer – Customer-Facing Software Engineer

Continuum Resource Network

. Own technical customer deployments from discovery and scoping through build, integration, go-live, and optimization .

Posted 10/8/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong software engineering fundamentals with hands-on experience in building and maintaining production software, particularly in backend and full-stack environments. Proficient in integrating AI/LLM-powered products and effectively communicating with both technical and non-technical stakeholders.

Highest-signal resume keywords

Python ProgrammingTypeScript/JavaScript ProgrammingAPI DevelopmentAI/LLM IntegrationCustomer-Facing Solutions Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Engineering FundamentalsBackend DevelopmentFull-Stack DevelopmentSystems EngineeringAPI DevelopmentIntegrationsData SystemsDebuggingProduction Software MaintenanceCloud Infrastructure

Soft Skills

Effective CommunicationProblem-SolvingHigh AgencyAdaptabilityCollaboration

Tools & Technologies

ReactNode.jsSQLAI-Enabled WorkflowsOrchestrationDistributed Systems

Industry Keywords

Enterprise CustomersRegulated EnvironmentsHealthcareFintechVertical SaaS

Tech Stack

Tools & technologies

CloudDistributed SystemsJavaScriptNode.jsPythonReactSQLTypeScript

About the role

Key responsibilities & impact

Own technical customer deployments from discovery and scoping through build, integration, go-live, and optimization
Write production software across backend services, APIs, integrations, data systems, and product interfaces
Build and configure AI/LLM-powered products, agents, workflows, and automation where relevant
Integrate with customer systems and third-party platforms, diagnosing issues across APIs, data, infrastructure, and application layers
Translate ambiguous business or operational problems into concrete technical solutions
Work directly with technical and non-technical customer stakeholders
Debug production issues and iterate based on real-world usage, performance data, and customer feedback
Identify recurring implementation patterns and turn them into reusable tooling, infrastructure, or core product capabilities
Partner with Product and Engineering teams to shape roadmap priorities
In some roles, support technical scoping, demonstrations, expansion opportunities, or on-site customer implementations

Requirements

What you’ll need

Strong software engineering fundamentals with experience shipping and maintaining production software
Backend, full-stack, product engineering, or systems engineering experience
Experience building APIs, integrations, or systems that interact with external services and production data
Professional proficiency in one or more relevant programming languages, including Python and TypeScript/JavaScript
Ability to independently investigate unfamiliar systems, diagnose problems, and drive solutions through completion
Comfort working directly with customers or ability to communicate effectively with technical and non-technical stakeholders
High agency and comfort operating in ambiguous, fast-moving environments
Strong written and verbal communication, including explaining technical decisions, tradeoffs, and failure modes clearly
Substantial hands-on coding for relevant Forward Deployed, Product, Customer-Facing, Implementation, or Solutions Engineering backgrounds
Experience with AI/LLM, agentic systems, RAG, orchestration, evaluation, or AI-enabled workflows is relevant
Experience with Python, TypeScript, React, Node.js, SQL, cloud infrastructure, or distributed systems is relevant
Experience at an early-stage or high-growth startup is relevant
Experience with enterprise customers, regulated environments, healthcare, fintech, vertical SaaS, or complex operational domains is relevant