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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by effectively addressing customer inquiries and managing account records. Proficient in invoicing and payment monitoring to ensure financial accuracy and follow-up on accounts.
Highest-signal resume keywords
Customer Service ExperienceAccount ManagementInvoicing SkillsPayment MonitoringRecord Updating
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InvoicingRecord UpdatingPayment Monitoring
Soft Skills
CommunicationProblem Solving
Certifications & Qualifications
High School Diploma
Industry Keywords
Customer SupportCommercial SupportDelinquent Accounts
About the role
Key responsibilities & impact- Make and answer calls, addressing customer questions
- Update customer records
- Issue invoices and monitor payments
- Follow up on delinquent accounts
Requirements
What you’ll need- High school diploma
- Previous experience in customer service or commercial support is a plus
- Availability to work from our office in Vila Olímpia, São Paulo
Benefits
Comp & perks- Meal or food allowance of R$32.00 per business day, provided via Sodexo card, with no payroll deduction
- Amil health insurance, with copay deduction only when used
- Life insurance
- Profit Sharing Plan (PLR)
- TotalPass
- Dental insurance
- Free access to a LinkedIn Learning course package
- Transportation allowance (VT)