Associate Operations Manager, Embedded Consulting Services

Control Risks

. Own the day-to-day operational management of a major embedded security operations programme in Singapore, ensuring delivery against client requirements, contractual obligations and Control Risks standards .

Posted 10/3/2026full-timeSingapore • SingaporeJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational management capabilities, with a focus on project administration, stakeholder engagement, and resource planning in embedded security consulting. Possesses a solid understanding of commercial management and the ability to enhance operational processes across diverse teams in the Asia Pacific region.

Highest-signal resume keywords

Operations ManagementProject ManagementStakeholder Relationship ManagementCommercial ManagementRecruitment and Onboarding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProposal PreparationBudget ManagementResource PlanningProcess ImprovementService DeliveryPerformance ManagementData ManagementContract AdministrationWorkforce Planning

Soft Skills

Organizational SkillsProblem-SolvingCommunication SkillsAttention to DetailJudgment

Tools & Technologies

Microsoft OfficeWorkforce Planning ToolsConsultant DatabasesResource Management Tools

Certifications & Qualifications

Security / Risk Consulting QualificationHR / People Focused Qualifications

Industry Keywords

Embedded SecurityConsultingSoutheast AsiaGeopolitical IssuesService Delivery TeamsMultinational EnvironmentIntelligenceGovernmentMilitary

About the role

Key responsibilities & impact

Own the day-to-day operational management of a major embedded security operations programme in Singapore, ensuring delivery against client requirements, contractual obligations and Control Risks standards
Support the delivery of embedded consulting services across Southeast Asia and the wider Asia Pacific region
Act as a key operational point of contact for consultants and client stakeholders, escalating strategic, commercial and personnel matters where appropriate
Manage project administration and business operations activities associated with client engagements, ensuring consistency, accuracy and compliance with internal processes
Identify and implement opportunities to improve operational processes, delivery effectiveness and service quality across engagements
Work closely with the Business Operations team to ensure project administration is maintained to the highest standard
Support resource planning activities including the maintenance of consultant databases, workforce planning tools and deployment tracking
Assist with the selection, recruitment, onboarding, training, contracting and deployment of consultants across the region
Work closely with HR colleagues to support effective consultant onboarding and employee experience
Ensure consultants are effectively supported, engaged and connected to Control Risks throughout the lifecycle of their engagement
Support the performance management and professional development of consultants, helping to build operational capability and future leadership talent within the business
Contribute to the development and enhancement of resource management tools, processes and information systems to improve visibility and accessibility of consultant data
Build and maintain effective working relationships with client stakeholders to support successful programme delivery and long-term partnerships
Identify client needs and opportunities for additional support, collaborating with colleagues to deliver high-quality solutions and outcomes
Support the commercial management of embedded consultancy engagements, including contract administration, renewals, extensions and revenue management activities
Assist in the preparation of high-quality proposals, scopes of work and other commercial documentation
Support business development activities by contributing operational insights, resource planning and solution design for new opportunities
Support the ECS leadership in the management and growth of the Southeast Asia Embedded Consulting Services portfolio
Work collaboratively with regional and global colleagues to ensure effective coordination, communication and delivery across engagements
Proactively build and maintain strong relationships with decision makers and senior managers across the business, seeking opportunities for collaboration and operational improvement
Develop the capability to independently manage client engagements and operational portfolios over time, contributing to the continued growth of the Embedded Consulting Services business

Requirements

What you’ll need

Experience in an operations, project management, consulting, security, intelligence, government, military or similarly fast-paced environment
Strong organisational skills with the ability to manage multiple priorities and stakeholders
Experience building and maintaining effective stakeholder relationships
Strong commercial awareness and problem-solving capability
Excellent written and verbal communication skills
Ability to work independently, exercise sound judgement and deliver high-quality outcomes
Strong attention to detail and a proactive approach to improving processes and performance
Interest in security, geopolitical and business issues across Asia Pacific
Experience supporting large-scale operations, service delivery teams or security operations centres preferred
Exposure to recruitment, onboarding, workforce planning or people management activities preferred
Experience preparing proposals, budgets or commercial documentation preferred
Experience working in a regional or multinational environment preferred
Project / commercial management skills
Education to degree level / or relevant commercial experience
Developed IT skills (Microsoft Office)
Security / Risk consulting qualification preferred
SEA language skills preferred
HR / people focussed qualifications or experience beneficial