Consultant – Global Program Specialist

Control Risks

. Manage day-to-day service delivery across a portfolio of global and domestic client accounts.

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program coordination, client relationship management, and performance reporting, with a strong focus on data analysis and process improvement. Capable of managing multiple workstreams and collaborating effectively with cross-functional teams while maintaining accountability and operational excellence.

Highest-signal resume keywords

Program CoordinationClient Relationship ManagementBudgetingPerformance ReportingProject Management Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPerformance ManagementContract AdministrationWorkforce OperationsOperational Problem Solving

Soft Skills

Strong Communication SkillsRelationship BuildingOrganizational SkillsIndependent WorkCollaboration

Tools & Technologies

Performance Reporting ToolsBudget Tracking Software

Certifications & Qualifications

Project Management Certification

Industry Keywords

Client ServicesAccount ManagementProfessional ServicesRisk ManagementConsulting

About the role

Key responsibilities & impact

Manage day-to-day service delivery across a portfolio of global and domestic client accounts.
Maintain regular communication with client stakeholders and internal Team Leads.
Coordinate priorities, commitments and deliverables across multiple programs.
Escalate material risks, issues or resource constraints to senior account leadership.
Monitor operational performance, reinforce accountability and support continuous improvement across geographically dispersed embedded consultants.
Coordinate workforce planning, recruitment, onboarding and employee lifecycle activities with Talent Acquisition, HR and Team Leads.
Maintain and improve frameworks and tools supporting professional development, performance management, succession planning and knowledge sharing.
Coordinate QBR development and recurring client reporting.
Track program and personnel metrics and translate them into clear insights and actions.
Coordinate internal deliverables, resolve routine program issues and execute account priorities.
Support budget tracking, expense review, billing coordination and contract documentation.
Identify opportunities to improve or expand services.
Contribute analysis and account knowledge to senior-led discussions.
Develop proposals, RFP responses, renewals and other business development materials.
Use data and stakeholder feedback to identify trends and recommend process improvements.

Requirements

What you’ll need

2-5 years of progressive experience in program or project coordination, client services, account management or consulting, preferably within risk, security, staffing or professional services.
Experience coordinating multiple workstreams and building effective relationships with client stakeholders and cross-functional teams.
Demonstrated ability to organize priorities, track actions, solve routine operational problems and escalate complex or sensitive issues appropriately.
Strong knowledge of budgeting, performance reporting, contract administration or workforce operations, with the ability to interpret data and produce clear recommendations.
Strong written and verbal communication skills, including the ability to prepare client-ready reports, proposals and presentations to engage stakeholders at different levels.
Ability to work independently within defined objectives while collaborating closely with senior account leadership and geographically dispersed teams.
Ability to work across multiple time zones when required.
Bachelor's degree or equivalent relevant experience required.
Willingness to travel domestically and internationally up to 25%.
Project management or related certification is preferred.

Benefits

Comp & perks

Competitively positioned compensation and benefits package
Discretionary bonus scheme based on company and individual performance
Hybrid working arrangements with flexible and remote working
Medical Benefits
Prescription Benefits
FSA
Dental Benefits
Vision Benefits
Life and AD&D
Voluntary Life and AD&D
Disability Benefits
Voluntary Benefits
401 (K) Retirement
Nationwide Pet Insurance
Employee Assistance Program
Equal opportunity employer committed to diversity and equal treatment
Reasonable interview-process adjustments available upon request