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Senior Operations Manager
Control Risks. Drive the Operational Security business, focusing on embedded consulting services for clients.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing embedded consulting services and client relationships within the security consultancy sector, ensuring high-quality delivery and adherence to international standards. Proficient in operations management, project reporting, and commercial activities related to risk management services.
Highest-signal resume keywords
Security Consultancy ServicesSecurity Risk ManagementClient Relationship ManagementReport WritingOperations Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication SkillsCollaboration
Industry Keywords
Embedded ConsultingProject ManagementConsultant ManagementFinancial RecordingSupplier Management
About the role
Key responsibilities & impact- Drive the Operational Security business, focusing on embedded consulting services for clients.
- Manage embedded consulting service operations and client requirements across West Africa day to day.
- Oversee and assure the quality of embedded consultants’ delivery.
- Manage client engagement commercial activities, project costs, administration, and financial recording.
- Deliver high-quality work and ad-hoc consultancy tasks in response to client needs.
- Maintain and expand client relationships through collaboration and regular client visits.
- Manage consultant personnel throughout the assignment lifecycle, from recruitment onwards.
- Prepare quarterly project reports and identify development priorities.
- Ensure projects are delivered on time and within budget.
- Identify and implement operations management processes.
- Support embedded consultants and respond to welfare concerns.
- Manage consultants in accordance with client requirements, company policies, and international standards.
- Scope new projects and author proposals.
- Identify, select, vet, and manage third-party suppliers and vendors.
- Create and manage sales leads.
Requirements
What you’ll need- Background in delivery of security consultancy services to the highest standard.
- A good level of experience delivering security risk management.
- Developed commercial skills in relation to the provision of risk management services.
- Strong report writing skills.
- Experience in successfully managing client / consultant relationships.
- Highly developed communication skills.
Benefits
Comp & perks- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
- Discretionary global bonus scheme based on company and individual performance.
- Hybrid working arrangements, with flexible and remote working supported where possible.
- Equal opportunities and reasonable interview adjustments available.