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About the role
Key responsibilities & impact- Partner with the Chief Product Officer to run product and engineering planning, roadmap, reporting, and operating cadences
- Build data, dashboards, and reporting to provide leadership visibility into product performance and progress
- Lead the agile/scrum delivery practice with Engineering leadership to improve execution and accountability
- Own product operations tools, documentation standards, and continuous improvement initiatives
- Operationalize product compliance requirements and manage the compliance review process with Legal
- Own customer security and compliance questionnaire responses
- Lead pricing operations across the current portfolio, including rate structures, packaging, deal governance, and supporting systems
- Support pricing analysis and evaluation of pricing models across acquisitions
- Directly manage and develop a small team, with the opportunity to grow the function
- Help integrate teams and processes from acquired businesses into Convey's operating model
Requirements
What you’ll need- 4–6+ years of experience in Product Operations, Business Operations, or a related role within a scaled software organization
- Experience directly managing and developing people
- Strong analytical and operational skills with a data-driven approach to decision-making
- Experience working with SaaS pricing, packaging, or pricing operations
- Familiarity with product compliance and regulated environments
- Experience partnering with Agile/Scrum or software delivery teams
- Exceptional communication and stakeholder management skills
- Highly organized and detail-oriented; able to prioritize, make decisions, and drive execution without micromanaging
- Bachelor's degree or equivalent experience
- Must be legally authorized to work in the United States
- Willingness to undergo a background check and drug test in accordance with local law/regulations
- Willingness to come into the downtown Denver, CO office 3 times per week
- Must be currently within a commutable distance to Denver, CO (application question)
- Experience in utilities, regulated communications, or B2B SaaS is a bonus
- Exposure to Scrum Master or Agile coaching practices is a bonus
- Pricing strategy experience is a bonus
- Experience integrating teams and processes following an acquisition is a bonus
Benefits
Comp & perks- Fully covered Medical, Dental, and Vision coverage for employees
- Cost share for dependents
- 401(K) plan with company match
- Fully covered STD/LTD
- Employee Assistance Program (EAP)
- Paid Maternity Leave
- 12 weeks of paid parental leave for birthing parent
- Paid Paternity Leave
- Flexible PTO policy with discretionary unlimited time off, subject to manager approval and business needs
- 12 paid holidays throughout the year, including winter recess from December 25th-January 1st
- Free use of on-site gym in Denver, CO for employees based in the Denver area
- Bonus offered