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Senior Systems Analyst – CRM and Customer Data Focus
Cooperativa Central Ailos. Provide technical leadership for the CRM Data squad, supporting solution and architecture definition.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM solutions, integration architecture, and data management, with a strong focus on technical leadership and mentoring. Proficient in implementing best practices for application development and enhancing customer journey automation.
Highest-signal resume keywords
Technical LeadershipIntegration ArchitectureEvent-Driven ArchitectureMicrosoft AzureCRM Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API DevelopmentData IntegrationData ModelingMicroservicesEnterprise Systems ArchitectureSolution DesignData StreamingData Flow
Soft Skills
MentoringGuidanceCode Reviews
Tools & Technologies
Microsoft FabricEvent HubEvent StreamData FactoryDynamics 365DataverseCustomer InsightsPower Platform
Certifications & Qualifications
Microsoft Azure CertificationSolutions Architecture Certification
Industry Keywords
CRMCustomer Journey AutomationApplication Development Best Practices
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Provide technical leadership for the CRM Data squad, supporting solution and architecture definition.
- Develop and enhance integrations, APIs, and CRM solutions.
- Analyze, design, and implement systems aligned with business needs.
- Ensure best practices in application development, quality, security, and performance.
- Provide technical support to the team through guidance, code reviews, and mentoring.
- Contribute to the advancement of real-time data, CRM, and customer journey automation initiatives.
- Support and continuously improve the solutions under the team’s responsibility.
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
- Experience with the architecture and development of enterprise systems.
- Knowledge of Event-Driven Architecture (EDA), integrations, APIs, and microservices.
- Knowledge of Data Streaming, Data Flow, and integration buses.
- Experience designing solutions and integration architectures.
- Knowledge of Microsoft Fabric, Event Hub, Event Stream, Data Factory, and Azure.
- Knowledge of data modeling and data integration.
- Experience providing technical leadership and mentoring teams.
- Knowledge of CRM platforms is a plus.
- Experience with Dynamics 365, Dataverse, Customer Insights, and Power Platform is a plus.
- Microsoft Azure, Fabric, or Solutions Architecture certifications are a plus.
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Renascer Program
- Special Occasion Benefits
- Education Investment
- Profit Sharing
- Individual Development Plan
- Private Pension Plan
- Life Insurance
- Time Together Program
- Meal and/or Food Voucher
- Transportation Voucher
- Childcare/Nanny Assistance