Operations Coordinator

Coople Switzerland

. Provide support to business clients and external workers (Cooplers) by phone and email.

Posted 11/9/2026internshipZurich • SwitzerlandEntry Level💰 CHF 2,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and a structured, solutions-oriented approach to managing staffing assignments and client inquiries. Proficient in customer communication and team collaboration, with a focus on operational efficiency in the healthcare sector.

Highest-signal resume keywords

Native-Level GermanGood English SkillsCustomer-Oriented ApproachStrong Organizational SkillsFamiliarity With Healthcare Sector

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Enjoy Interacting With PeopleTeam PlayerSolutions-Oriented

Tools & Technologies

Digital Platform

Industry Keywords

Healthcare SectorCommercial Work ExperienceAdministrative Work Experience

About the role

Key responsibilities & impact

Provide support to business clients and external workers (Cooplers) by phone and email.
Receive and process various inquiries from client companies.
Work closely with colleagues on the Operations team.
Conduct reconfirmation calls with new and existing Cooplers.
Obtain assignment confirmations and introduce Coople to new Cooplers.
Create and monitor staffing assignments on the digital platform.
Work with the team to ensure all assignments are fully staffed.
After completing the onboarding period, handle emergencies such as cancellations, Coopler no-shows, and various operational issues.

Requirements

What you’ll need

Ideally, the internship will last 12 months at an 80%–100% workload, with a start date to be agreed.
Native-level German and good English skills.
Familiarity with the healthcare sector is a strong advantage.
Commercial or administrative work experience is a plus.
Enjoy interacting with people and communicating by phone.
Availability for occasional Saturday work.
Team player with a customer-oriented approach.
Strong organizational skills and a structured, solutions-oriented way of working.
Affinity for IT and an interest in new technologies.

Benefits

Comp & perks

Refrigerator stocked with your favorite drinks
Company lunches every two weeks
Regular team events
Inspiring office spaces