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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and coordination, ensuring adherence to scope, schedule, budget, and quality standards while effectively communicating with stakeholders and managing resources. Proficient in maintaining project documentation and supporting field-based projects in compliance with safety regulations.
Highest-signal resume keywords
Project ManagementHVACR Project SupportMicrosoft Office SuiteCAPM or PMP CertificationCustomer-Facing Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationProject ExecutionBudget TrackingSchedule ManagementDocumentation MaintenanceForecastingTechnical Services SupportScope ValidationCapacity TrackingSafety Compliance
Soft Skills
Strong Communication SkillsCollaborationProblem-SolvingCustomer Service OrientationAdaptability
Certifications & Qualifications
CAPMPMP
Industry Keywords
HVACRRefrigerationField Service ManagementFood RetailPMO Governance
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Coordinate and execute small to mid-size technical projects within Copeland’s Cold Chain Professional Services organization
- Manage projects from initiation through closeout, ensuring approved scope, schedule, budget, quality, and safety requirements are met
- Coordinate internal and external resources, including Field Service Managers, Technicians, Project Engineers, and subcontractors
- Maintain complete project documentation, schedules, logs, forecasts, and closeout records
- Track project revenue, costs, margins, labor, and material usage
- Support monthly forecasting and provide S&OP inputs on labor demand and equipment volume
- Serve as the primary day-to-day project contact for customers
- Provide project status updates and escalate risks or issues
- Liaise with engineering and technical teams
- Guide Project Coordinators and collaborate with Field Service Managers and Technicians
- Participate in account meetings, project reviews, lessons learned, and continuous improvement initiatives
- Maintain project data in required systems and follow PMO governance and Copeland processes
- Review active projects, validate new project scope and execution plans, track capacity needs, and recommend solutions
Requirements
What you’ll need- Bachelor’s degree or equivalent practical experience
- Experience in project coordination, project management, or technical field service environments
- Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint)
- Ability to travel up to 25% based on project and customer needs
- Commitment to safety and compliance in field environments
- Ability to support field-based projects, including visits to customer sites as needed
- Ability to work in a fast-paced, customer-facing environment with multiple active projects
- 3–5+ years of experience supporting HVACR, controls, refrigeration, or technical services projects (preferred)
- Experience working with food retail customers (preferred)
- Familiarity with PMO-driven environments and standardized project controls (preferred)
- CAPM, PMP, or demonstrated project management proficiency (preferred)
- Strong written and verbal communication skills (preferred)
- Legally authorized to work in the United States
- Must not require current or future work authorization sponsorship
Benefits
Comp & perks- Medical insurance plans
- Dental and vision coverage
- 401(k)
- Flexible time off plans
- Paid parental leave
- Vacation leave
- Holiday leave
- Employee resource groups
- End-to-end employee development from onboarding through senior leadership
