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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Refrigeration, HVAC, and Energy & Power Engineering, with a strong focus on technical support, customer relationship management, and problem-solving. Capable of delivering technical training and participating in new product development while effectively addressing quality issues.
Highest-signal resume keywords
Refrigeration EngineeringHVAC SystemsEnergy & Power EngineeringTechnical SupportCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compressor SelectionSystem TestingData AnalysisTechnical DocumentationProblem-Solving
Soft Skills
Positive AttitudeRelationship BuildingAnalytical AbilitiesLogical ThinkingWillingness to Learn
Industry Keywords
Pre-Sales SupportAfter-Sales SupportTechnical TrainingQuality IssuesEngineering Design
About the role
Key responsibilities & impact- Provide pre-sales and after-sales technical support to Heating & AC, Transportation, Energy Station, and Process Heating customers in East China
- Communicate regularly with customers to understand product profiles, technology trends, and competitors’ information
- Support customers in compressor selection and testing
- Deliver technical training and seminars, providing guidelines, solutions, and recommendations in product and application
- Visit customer sites to diagnose technical issues through system testing and data analysis
- Address and follow up on quality issues related to line and field returns
- Assist internal teams in solving engineering design problems
- Participate in new product development projects and prepare necessary technical documents
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in Refrigeration, HVAC, or Energy & Power Engineering
- Mechanical Engineering and Electrical degrees are acceptable with relevant AC/Refrigeration experience
- 8+ years of experience in Refrigeration, HVAC, or Energy & Power Engineering
- Proven problem-solving skills and a positive attitude when confronting difficulties
- Proficient in building relationships and a standout colleague attitude
- Proficient in English
- Strong analytical and logical abilities
- Willingness and ability to learn quickly
Benefits
Comp & perks- Flexible and competitive benefits plans
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
- Employee resource groups
- Professional and personal development from onboarding through senior leadership