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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in refrigeration, HVAC, and lighting controls, with a strong focus on Copeland control systems for Food Retail/Foodservice. Proven ability to collaborate cross-functionally and engage in consultative solutions selling to drive customer success.
Highest-signal resume keywords
BS Degree In EngineeringKnowledge Of Copeland Control SystemsFood Retail/Foodservice Product DevelopmentConsultative Solutions SellingTechnical Support Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Subject Matter ExpertHigh-Level Technical Requirements CreationHardware Bills Of MaterialThird-Party Device IntegrationsControl PanelsDistributed ControllersField ServicesBuilding Management Software
Soft Skills
Analytical SkillsCoordination SkillsVerbal Communication SkillsRelationship Building
Industry Keywords
Food RetailFoodserviceOEM Application ExpertSales Team CollaborationProject ManagementProduct ManagementSystems Engineering
About the role
Key responsibilities & impact- Serve as a trusted customer partner and technical subject matter expert for refrigeration, HVAC, and lighting controls and applicable services
- Serve as an OEM application expert
- Understand controls and services market trends and competitive capabilities
- Collaborate with the sales team on customer-facing engagements as the technical sales and OEM application expert
- Engage Solution Architecture, Product Management, Systems Engineering, and Engineering when needed
- Create high-level technical requirements for new OEM opportunities, including hardware bills of material, third-party device integrations, control panels, base programming files, distributed controllers, and field services
- Collaborate with Copeland execution teams to ensure successful deployment of controls, integrations, and other services
- Work with Account Executives for assigned OEM customers
- Cross-functionally collaborate with Project Management, Product Management, Field Services, Solution Architects, Technical Services, System Engineering, and Professional Services
- Interact with Commercial teams across the Americas and Product/Engineering teams in Kennesaw, Georgia; Belluno, Italy; Eden Prairie, Minnesota; and Sidney, Ohio
Requirements
What you’ll need- BS degree in Engineering, or related technical discipline -or- equivalent industry experience
- Two years of food retail or foodservice product development / engineering / field service / technical support or related experience
- Knowledge of Copeland control systems for Food Retail/Foodservice, including E3, Site Supervisor, and distributed controls such as case controllers
- Hands-on experience with Food Retail/Foodservice Building Management Software
- Demonstrated success in a technical role in the food retail or foodservice industry or similar industry
- Effective analytical, coordination, and verbal communication skills
- Ability to travel 40-50%
- Proven experience in consultative solutions selling (preferred)
- Demonstrated ability to collaborate, communicate effectively, and build strong relationships with customers and internal team members (preferred)
- Legally authorized to work in the United States
- Must not require work authorization sponsorship now or in the future
Benefits
Comp & perks- Medical insurance plans
- Dental and vision coverage
- 401(k)
- Flexible time off plans
- Paid parental leave
- Vacation leave
- Holiday leave
- Employee resource groups
- End-to-end employee development from onboarding through senior leadership