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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in HVAC/R systems, including cold chain and compressor technologies, with a strong focus on developing tailored solutions and delivering effective training programs. Proficient in technical documentation, system design, and customer engagement to drive successful product implementations.
Highest-signal resume keywords
HVAC/R Industry ExperienceCold Chain Solutions DevelopmentTechnical Documentation CreationSolution Design and ImplementationTraining Program Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC/R System DesignCompressor TechnologyPLC ProgrammingField TroubleshootingTechnical Specification DevelopmentROI AnalysisImplementation Roadmap DevelopmentTraining Material CreationPerformance AssessmentCustomer Requirement Analysis
Soft Skills
Excellent Communication SkillsPlanning and OrganizingAttention to DetailTeam CollaborationIndependent Learning
Tools & Technologies
MS OfficeWindowsInternet SoftwareE-Mail
Certifications & Qualifications
University Degree in Refrigeration/HVAC/Electronic Control SystemsValid Driver License
Industry Keywords
Cold ChainFreon SolutionsVariable Speed SystemsFixed Speed SystemsElectrical SystemsInverter DriverControllersOil Free Compressor
About the role
Key responsibilities & impact- Develop and deliver comprehensive training programs on Copeland’s products and technologies to end users, wholesaler staff members and contractors
- Create and maintain training materials, presentations, handouts and technical documentation
- Collaborate with wholesaler staff to administer on-site training sessions at branches for contractors and end users
- Collaborate with product management and marketing teams on product launches and updates
- Evaluate training effectiveness through participant feedback and performance assessments
- Monitor industry trends, technological advancements and best practices
- Participate in industry events and tradeshows
- Share knowledge and experiences internally
- Collaborate with account owners to develop HVACR and cold-chain solutions, including CO2 solutions, tailored to customer needs
- Analyze customer requirements and business objectives to design tailored system architectures
- Integrate offerings into cohesive end-to-end solutions
- Create technical specifications and solution designs ensuring scalability, performance and efficiency
- Conduct technical discovery sessions with contractors
- Develop and present solution proposals, including technical designs, ROI analyses and implementation roadmaps
- Participate in internal account planning and identify solution-selling opportunities
- Support upsell, cross-sell and new-customer acquisition opportunities
- Provide support to customers outside Australia/New Zealand as needed
- Perform related duties assigned by the Supervisor
Requirements
What you’ll need- University degree in Refrigeration/HVAC/Electronic Control systems, or equivalent in Engineering
- Minimum ten (10) years air-conditioning and refrigeration (HVAC/R) industry experience
- Valid Driver License
- Excellent hands-on technical knowledge of cold chain and compressors (freon and CO2 solutions), including variable & fixed speed, system design, electrical systems/inverter driver, controllers, PLC programming and field troubleshooting
- Knowledge in oil free compressor and system development is an added advantage
- Good written and oral English skills
- Solid computer skills including MS Office, Internet software, E-mail, Windows
- Excellent spreadsheet knowledge
- Excellent planning, organizing and prioritizing skills
- Attention to detail and an eye for errors
- Able to communicate with all levels within the organization
- Able to learn and work independently while working as an integral part of the team
- Legal authorization to work in the country of employment; sponsorship will not be provided
Benefits
Comp & perks- Flexible and competitive benefits plans
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation leave
- Holiday leave
- Employee resource groups
- End-to-end employee development from onboarding through senior leadership