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Operations, Learning Specialist
Core & Main. Deliver hands-on training, coaching, and development for Inside Sales Representatives (ISRs) and other operational associates .
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Deliver hands-on training, coaching, and development for Inside Sales Representatives (ISRs) and other operational associates
- Support new hire onboarding and accelerate associate productivity through structured training and development programs
- Drive adoption and effective utilization of business systems, including ERP and operational technology platforms
- Partner with branch and regional leadership to identify training opportunities and address knowledge or process gaps
- Assist with warehouse operations training and reinforcement of operational best practices
- Conduct branch visits to observe workflows, provide coaching, and recommend process improvements
- Facilitate classroom, virtual, and on-the-job training sessions
- Support change management and implementation initiatives related to operational processes, systems, and organizational programs
- Collaborate with the Learning & Organizational Development team to align regional training efforts with enterprise learning strategies
- Track training progress, identify development needs, and provide feedback to regional leadership
- Report directly to Regional Leadership with a dotted-line relationship to the Learning & Organizational Development team
- Identify barriers and core problems, troubleshoot issues, and create creative and interactive training solutions
- Independently determine approaches to solutions and make decisions under conditions of uncertainty
Requirements
What you’ll need- 3+ years of experience with Core & Main, ideally in a sales focused or supporting role
- Ability to analyze performance data to identify gaps and drive improvements
- Proficiency with Microsoft Office tools (Excel, PowerPoint, Word) and collaboration platforms (Teams/SharePoint)
- Ability to identify potential problems and develop effective solutions without immediate direction or supervision
- Ability to manage deadlines, multi-task and operate in a fast-paced environment
- Excellent communication skills and ability to work cohesively with all stakeholders and trainees
- Must be able to motivate and hold groups of individuals accountable
- Typically requires overnight travel of 30-75% of the time
- Preferred: experience in a learning & development, sales enablement, branch, talent development, or a related training role
- Preferred: demonstrated experience facilitating training and coaching others (live and/or virtual) with measurable performance outcomes
- Preferred: experience supporting a structured sales trainee, management trainee, or leadership development program
- Preferred: experience coaching sales leaders/trainees using observation, call/meeting reviews, and skills assessments
- Preferred: working knowledge of instructional design methodologies (e.g., ADDIE) and adult learning theory
- Preferred: working knowledge of Operating Systems (Mincron or D365)
Benefits
Comp & perks- Full-time employment
- Overnight travel of 30-75% of the time