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Equine Operations Technician
Core Specialty Insurance Holdings, Inc.. Communicate with policyholders, address questions, resolve problems, and maintain rapport .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical claims processing, billing, and underwriting within the insurance industry, with a strong focus on customer service and effective communication. Proficient in data reporting and analysis using tools like Power BI and Excel, while maintaining high attention to detail and organizational skills.
Highest-signal resume keywords
Technical Claims ProcessingBilling ManagementUnderwriting DutiesData Reporting Using Power BICustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingBillingUnderwritingData EntryFile ManagementMS OfficeExcelPower BIPower AutomatePolicy Creation
Soft Skills
Strong Organization SkillsAttention to DetailEffective CommunicationTime ManagementTeam Collaboration
Certifications & Qualifications
Adjuster LicenseAgent License
Industry Keywords
InsuranceEquine IndustryPolicyholder CommunicationClaims Life CycleCustomer Service
About the role
Key responsibilities & impact- Communicate with policyholders, address questions, resolve problems, and maintain rapport
- Work cohesively with claims, underwriting, billing, agents, and outside vendors
- Perform technical claim, billing, and underwriting duties, including new claim setup, payment issuance, policy creation, preparing accounts to be modeled, and data entry
- Maintain accurate and timely file status within systems throughout the underwriting and claims life cycle
- Handle incoming client calls regarding policy, claims, and billing inquiries during business hours
- Assist with data reporting using tools such as Power BI, Power Automate, and Excel
- Pursue professional development and training for product knowledge, role skills, and personal goals set with the leader
- Undertake other duties reasonably required by the Company
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree or equivalent work experience
- Prior insurance and/or billing experience preferred
- Equine industry experience and/or equine knowledge preferred
- Good working knowledge of MS Office, Excel, and other databases
- Strong organization skills
- Customer service-focused mindset
- High attention to detail and accuracy
- Ability to work effectively both independently and as part of a team
- Strong verbal and written communication skills
- Ability to manage time and projects effectively
- Must be authorized to work for any employer in the U.S.
- Unable to require or obtain employer sponsorship for work authorization now or in the future
- Pursue adjuster or agent license
Benefits
Comp & perks- Competitive salary
- Opportunities for professional development and advancement
- Medical, dental, vision, and life insurances
- Short- and long-term disability
- Company-match of 100% of a 6% contribution 401(k) plan
- Employee Assistance Plan
- Health Savings Account
- Flexible Spending Account
- Health Reimbursement Account
- Wellness program