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Logistics Operations – After-Hours Support
Corporate Traffic Logistics. Monitor and track all active shipments to ensure on-time delivery and accurate status updates .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in freight brokerage operations, ensuring timely delivery and effective communication with carriers and customers. Proficient in problem-solving and maintaining compliance with safety standards and company policies.
Highest-signal resume keywords
Freight Brokerage ExperienceOrganizational SkillsCommunication SkillsProblem-Solving AbilitiesIndustry-Specific Software Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailMultitaskingIndependenceQuick Decision-MakingAdaptability
Industry Keywords
Shipment TrackingOn-Time DeliveryCustomer CommunicationComplianceSafety Standards
About the role
Key responsibilities & impact- Monitor and track all active shipments to ensure on-time delivery and accurate status updates
- Serve as the main point of contact for carriers, drivers, and customers during after-hours operations
- Proactively identify and resolve issues or delays in transit, escalating as needed
- Update internal systems with accurate, real-time shipment details and status changes
- Communicate professionally with customers to provide timely updates and solutions
- Collaborate with the day operations team to ensure a seamless transition and accurate handoff of information
- Maintain accurate records of all communication, updates, and issue resolutions
- Ensure compliance with company policies, safety standards, and customer requirements
Requirements
What you’ll need- 1+ year(s) experience within freight brokerage
- Strong organizational and multitasking skills with attention to detail
- Excellent communication and problem-solving abilities
- Ability to work independently and make quick decisions in a fast-paced environment
- Ability to learn industry-specific software
- Able to work after-hours and adapt to changing priorities
- Wednesday, Thursday, and Friday availability from 6pm–2am
- Saturday and Sunday availability from 12pm–8pm
Benefits
Comp & perks- Competitive pay with opportunities for growth
- 401(k) with immediate company match upon eligibility
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Hands-on experience in logistics operations and supply chain management