Coordinator, P2P Appeals

CorroHealth

. Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors.

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong verbal and written communication skills while effectively managing multiple tasks in a fast-paced environment. Proficient in maintaining confidentiality and adhering to HIPAA/HITECH compliance while supporting case entry and appeals functions.

Highest-signal resume keywords

Call Center ExperienceHIPAA/HITECH ComplianceDetail-OrientedProficient in MS Word and ExcelProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accurate Keyboard SkillsTyping Speed of 30 WPMExcel FormulasData EntryUnderstanding of Denials Processes

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationInitiativeMulti-TaskingCollaboration

Tools & Technologies

CorroHealth Proprietary SystemHospital EMRsPayer Portals

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

MedicareMedicaidCommercial/Managed Care

About the role

Key responsibilities & impact

Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors.
Call payers on cases that are past the Peer to Peer scheduled time frame.
Document payer-call information in CorroHealth’s proprietary system.
Enter account status into multiple databases.
Support case entry, Peer to Peer, and appeals functions within the department.
Work independently while collaborating within a team setting.
Perform other duties as assigned.

Requirements

What you’ll need

This is a REMOTE position within the US only.
Required Schedule: Monday - Friday, 11:00 AM - 8:00 PM EST
Must love communicating with others over the phone.
Strong verbal and written communication skills.
Detail-oriented and able to multi-task across multiple screens and programs.
Problem-solving skills, initiative, and resolution-focused approach.
Able to work independently and collaboratively in a team setting.
Able to work in a fast-paced environment.
Required to keep all client and sensitive information confidential.
Strict adherence to HIPAA/HITECH compliance.
High School Diploma or equivalent required.
Call center experience preferred.
Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus.
Prior experience accessing hospital EMRs and payer portals preferred.
Proficient in MS Word and Excel.
Able to use Excel formulas, copy and paste in cells, and create multiple worksheets within a workbook.
Accurate keyboard skills; minimum typing speed of 30 wpm.
Ability to work at a computer terminal for 6–8 hours daily and sit for prolonged periods.
Infrequent ability to lift and move materials weighing up to 20 lbs.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
Equipment provided
401k matching (up to 2%)
PTO: 80 hours accrued, annually
9 paid holidays
Tuition reimbursement
Professional growth and more!