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Manager, Staff Augmentation Auditing
CorroHealth. Manage the overall quantity and quality of coding production for assigned clients .
About the role
Key responsibilities & impact- Manage the overall quantity and quality of coding production for assigned clients
- Manage a team of PB and HB Coding Auditing Specialists
- Lead coding quality specialists providing internal hospital and physician auditing
- Accurately audit and code facility inpatient, emergency room, outpatient surgery, observation, ancillary, recurring therapy, clinic, professional, and billing/coding edit resolution services
- Work with facility-specific, state billing and coding guidelines and Medicare Administrative Contractors nationwide
- Collaborate with the MRC Coding Department on coding audits and training
- Function as a subject matter expert for a designated specialty
- Participate in client discovery and kickoff calls
- Manage quality assurance, report creation, and educational delivery for client projects
- Coordinate team and client deliverable scheduling
- Assist with hiring and exiting auditors
- Manage, coach, counsel, and discipline team members
- Audit when other auditors are unavailable or additional client support is needed
- Assign auditors to new clients and distribute weekly assignments
- Monitor weekly billable-hour expectations and daily productivity
- Ensure auditors have client information and coding guideline updates
- Conduct productivity and compliance review calls with team members
- Train new and existing auditors
- Participate in or lead special coding and auditing projects
- Provide backup leadership for client interactions
- Ensure procedures are followed and suggest process improvements
- Initiate and complete audit-the-auditor programs
- Promote compliance with ethical coding standards, company policies, privacy and security rules, and confidential information protections
- Evaluate risk and participate in risk mitigation and deficiency correction
- Complete monthly coding audit trackers for onshore and offshore coders
- Communicate audit findings to Coding Leadership
- Prepare monthly coder audits for quality review
- Monitor coding quality staff performance
- Uphold corrective action processes for compliance, performance, conduct, and attendance
- Perform other duties as assigned
Requirements
What you’ll need- National certification through AAPC or AHIMA
- At least 5+ years of previous coding experience
- Previous supervisory experience is required
- Strong computer skills, proficient in Microsoft Office applications including Word and Excel
- Ability to navigate a variety of EMR environments and review hand-written charts
- Strong verbal and written communication skills
- Ability to prioritize workload, meet deadlines, and maintain a high level of quality and accuracy
- Initiative, resourcefulness, and attention to detail
- Regular, predictable, and punctual attendance
- High personal integrity and ability to professionally handle confidential matters
- Appropriate judgment and maturity
- High degree of initiative and dependability
- Ability to work with little supervision
- Ability to perform work at a computer terminal for 6–8 hours a day
- Ability to lift and move material weighing up to 20 lbs. infrequently
Benefits
Comp & perks- Professional development and personal growth opportunities
- Company-provided training and education
- Reasonable accommodations for individuals with disabilities