National Account Manager

CorVel Corporation

. Facilitate and coordinate customer set-up .

Posted 9/21/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $83,494 - $139,002 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and managed care services, with a strong focus on customer service, relationship building, and effective communication. Proficient in utilizing CRM software and Microsoft Office applications to enhance operational efficiency and client satisfaction.

Highest-signal resume keywords

Account ManagementManaged Care ServicesSalesforce ProficiencyCustomer Service ExcellenceLeadership Presence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Managed Care ExperienceNetwork UtilizationCase ManagementBill ReviewPharmacy Benefit ManagementContract ManagementData AnalysisReport GenerationMicrosoft ExcelCRM Software

Soft Skills

Excellent CommunicationInterpersonal SkillsOrganizational SkillsAnalytical SkillsTime Management

Tools & Technologies

SalesforceMicrosoft Office

Industry Keywords

Managed CareRisk ManagementTPAWorkers’ CompensationAuto LiabilityGeneral LiabilityDisability Management

About the role

Key responsibilities & impact

Facilitate and coordinate customer set-up
Coordinate and attend customer meetings
Discuss, understand, and meet agreed-upon customer standards
Develop and maintain account service instructions, communicate them to service staff, and post them on CorVel SharePoint
Manage contract renewals and price increases with the AE and/or management team
Resolve service issues and escalate operations issues as appropriate
Manage all aspects of collections with operations management
Present information to customers for contract renewals, service issue discussions, or additional product sales
Oversee the integrity and delivery of client-specific reports
Maintain continuous communication with customers to identify and maintain service expectations
Mentor new Account Managers during onboarding and their first 24 months
Compile monthly account updates and document new service opportunities in Salesforce
Increase market share by providing excellent service and introducing additional services
Perform additional duties as assigned

Requirements

What you’ll need

Bachelor’s Degree or higher in Business, Sales, Marketing, or related field
Minimum of 5 years of managed care, risk, or TPA experience
Demonstrated experience in account management
Demonstrated expertise in managed care services such as Network Utilization, Case Management, Bill Review, and Pharmacy Benefit Management
Knowledge of CorVel's services and completion of all CorVel Product Training Modules
Business acumen, enthusiasm, and decorum
Excellent communication and presentation skills
Ability to build relationships
Strong interpersonal skills and commitment to customer service
Highly developed organizational, analytical, and time management skills
Advanced knowledge of Microsoft Office applications, especially Excel
Knowledge of CRM software, especially Salesforce
Leadership presence
Functional expertise in workers’ compensation, auto, general liability, and disability management

Benefits

Comp & perks

Medical (HDHP) with Pharmacy
Dental insurance
Vision insurance
Long Term Disability
Health Savings Account
Flexible Spending Account options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off
Career advancement opportunities
Remote work