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Scheduling Coordinator I
CorVel Corporation. Provide administrative customer service assistance to claimants, providers, and claims management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative customer service capabilities, with proficiency in managing healthcare appointments and utilizing proprietary web-based applications. Excels in communication, multi-tasking, and organizational skills to ensure timely and accurate documentation and compliance.
Highest-signal resume keywords
Customer Service AssistanceMulti-Tasking SkillsWritten And Verbal CommunicationMS Office ProficiencyTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportFile ManagementDocumentationProblem IdentificationTechnical Aptitude
Soft Skills
Interpersonal SkillsOrganizational SkillsTeam CollaborationIndependent WorkAttention To Detail
Tools & Technologies
CorVel IntranetSharePointWeb-Based ApplicationsMS OutlookMS Excel
Industry Keywords
Healthcare AppointmentsClaims ManagementComplianceSafety RegulationsDrug-Free Workplace
About the role
Key responsibilities & impact- Provide administrative customer service assistance to claimants, providers, and claims management
- Schedule ancillary healthcare appointments
- Provide telephonic and written customer service to inbound and outbound customers
- Proactively monitor and manage files using proprietary web-based applications
- Identify potential problems and trends, propose solutions, and prevent delays in care
- Document actions and correspondence between parties
- Ensure files are complete with appropriate documentation
- Use CorVel Intranet and SharePoint to remain current on policies and procedures
- Perform additional duties as required
Requirements
What you’ll need- High School diploma or equivalent required
- Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
- Excellent written and verbal communication skills
- Ability to meet designated deadlines
- Computer proficiency and technical aptitude
- Ability to utilize MS Office, including Outlook and Excel
- Strong interpersonal, time management, and organizational skills
- Ability to work independently and within a team environment
- Regular and consistent attendance
- Compliance with safety rules and regulations during work hours
- Drug-free workplace requirements
Benefits
Comp & perks- Medical (HDHP) with Pharmacy
- Dental insurance
- Vision insurance
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid time off
- Career advancement opportunities
- Remote work