Telehealth Coordinator

CorVel Corporation

. Address client, patient, and provider inquiries via email, fax, telephone, or written correspondence .

Posted 11/4/2026full-timeRemote • United StatesJuniorMid-Level💰 $13 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and attention to detail while managing client inquiries and scheduling appointments in a fast-paced environment. Proficient in data entry and adherence to HIPAA standards, ensuring accuracy and compliance in all interactions.

Highest-signal resume keywords

Customer ServiceData EntryMicrosoft Office ProficiencyAttention to DetailBilingual Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntrySchedulingMedical Note ReviewReferral CoordinationProblem Solving

Soft Skills

Excellent Communication SkillsTeam CollaborationAdaptability

Tools & Technologies

Microsoft OutlookMicrosoft Excel

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HIPAA ComplianceClient InquiriesFast-Paced EnvironmentRemote Work

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Address client, patient, and provider inquiries via email, fax, telephone, or written correspondence
Ensure adherence to contractual and state guidelines and client instructions
Gather information from providers, injured workers, employers, or related sources
Enter information into the system to schedule treatment appointments
Review medical notes, treatment referrals, and work status notes
Ensure all necessary referral orders are received
Coordinate and schedule X-ray appointments
Perform data entry and verify details for timely order submission
Provide inbound and outbound telephonic and email customer service
Receive and respond to daily emails and correspondence
Identify, analyze, and solve problems outside standard processes
Participate in ongoing internal training and learning
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or GED required
2 years of experience in an office environment preferred
1 year of similar, relevant experience preferred
Ability to work on several concurrent tasks in a high-volume, fast-paced, team-oriented environment
Excellent written and verbal communication skills
Computer proficiency and technical aptitude
Ability to utilize Microsoft Office, including Outlook and Excel
Strong attention to detail with a high commitment to accuracy
Bilingual language skills preferred
Residency in Arizona or Virginia
Availability Monday–Friday, 9:30 AM–5:30 PM EST
Quiet, designated remote work environment adhering to privacy and HIPAA standards
Wired broadband internet access with minimum bandwidth of 80 Mbps

Benefits

Comp & perks

Voluntary and mandatory overtime opportunities
Rotating holiday schedule
Medical (HDHP) with Pharmacy
Dental insurance
Vision insurance
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off
Career advancement opportunities
Remote work arrangement