Personal Injury Supervisor

Corvia Consulting

. Supervise, mentor, and develop a team of Personal Injury Case Managers, Litigation Assistants, and Medical Records .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $55,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in personal injury case management, including supervising teams, ensuring compliance with HIPAA, and managing medical records and billing processes. Proficient in coordinating with various stakeholders and improving workflows for enhanced efficiency.

Highest-signal resume keywords

Personal Injury Case ManagementSupervisory ExperienceMedical Records OrderingInsurance Claims KnowledgeCase Management Software

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Personal Injury Case ManagementMedical Records OrderingMedical BillingInsurance Claims ProcessingQuality Assurance ReviewsDocumentation AccuracyWorkflow Improvement

Soft Skills

LeadershipCoachingProblem-SolvingOrganizational SkillsTime Management

Tools & Technologies

Case Management SoftwareMicrosoft Office Suite

Industry Keywords

HIPAA ComplianceClient ConfidentialityPre-Litigation ProcessFast-Paced EnvironmentBilingual (English/Spanish)

About the role

Key responsibilities & impact

Supervise, mentor, and develop a team of Personal Injury Case Managers, Litigation Assistants, and Medical Records
Monitor caseloads, productivity, and performance to ensure cases progress efficiently
Train and onboard new Case Managers on firm procedures and best practices
Conduct quality assurance reviews of case files to ensure accuracy and compliance
Order, track, and obtain medical records and billing from healthcare providers
Follow up with hospitals, physicians, imaging centers, and other providers regarding outstanding record requests
Review medical records, billing, and supporting documentation for completeness
Communicate with insurance adjusters regarding claim status, medical documentation, liability, and settlement negotiations
Coordinate with attorneys, clients, medical providers, and insurance companies throughout the life of each case
Resolve escalated client concerns professionally and promptly
Ensure all case activity is accurately documented within the firm's case management software
Maintain HIPAA compliance and client confidentiality
Identify opportunities to improve workflows and team efficiency

Requirements

What you’ll need

Minimum of 3 years of personal injury case management experience required
Previous supervisory or leadership experience is preferred
Experience ordering medical records and medical billing
Strong knowledge of insurance claims and the personal injury pre-litigation process
Excellent leadership, coaching, and problem-solving skills
Outstanding organizational and time management abilities
Ability to manage multiple priorities in a fast-paced environment
Experience with case management software preferred
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Bilingual (English/Spanish) is a plus
Ability to work independently and collaboratively in a fast-paced environment