Senior IT Specialist

Costello Medical

. Deliver first-class IT administration, system maintenance, process management, independent IT project delivery, and supplier management .

Posted 10/17/2026full-timeCambridge • United KingdomSenior💰 £37,000 - £45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT administration and systems management, with a strong focus on delivering technical projects and process improvements. Proficient in stakeholder engagement and training delivery, ensuring high standards in IT service quality and documentation.

Highest-signal resume keywords

Microsoft Technology StackIT Project DeliverySystems ManagementTechnical DocumentationStakeholder Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows 11Microsoft 365IntuneEntra IDExchange OnlineTeamsDefenderConditional AccessIT Compliance FrameworksCybersecurity Operations

Soft Skills

Excellent Organisational SkillsExcellent Verbal CommunicationExcellent Written CommunicationResults-Driven MindsetAbility to Work Independently

Tools & Technologies

IT Asset DatabaseDevice Management PlatformsCloud-Based File Storage

Certifications & Qualifications

ISO27001

Industry Keywords

IT AdministrationProcess ManagementSupplier ManagementUAM/JML ProcessesIdentity Security

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Deliver first-class IT administration, system maintenance, process management, independent IT project delivery, and supplier management
Manage, maintain, and administer IT systems to a high standard
Propose and implement improvements to IT processes
Deliver and coordinate resolutions and workarounds for complex issues
Work with IT leadership and non-technical managers to understand requirements, design tailored solutions, and implement them
Design, deliver, and oversee the business impact of technical projects
Create and maintain guidance, architectural documentation, processes, SOPs, and training materials
Deliver training to users and administrators
Support the career development and growth of junior colleagues, including onboarding, work review, training-needs identification, and training delivery
Coordinate third-party suppliers and manage their performance and service quality
Act as a conduit between the TechOps team and the wider company

Requirements

What you’ll need

3 to 5 years of experience in an IT-related role, including at least 2 years involving systems management and delivering technical projects/changes
In-depth understanding of the Microsoft technology stack, including Windows 11, Microsoft 365, Intune, Entra ID, Exchange Online, Teams, Defender, and Conditional Access
Ability to work independently and collaboratively to deliver complex tasks to a high standard
Experience delivering IT-related projects, with attention to risks, progress, communication, and documentation
Results-driven mindset
Excellent organisational and prioritisation skills
Familiarity with industry-standard IT policies and processes
Experience creating, owning, and maintaining technical knowledge structures and documentation
Excellent written and verbal communication with technical and non-technical audiences
Experience building relationships with stakeholders and third parties and uncovering business needs
Desired: Experience managing UAM/JML processes, identity security, device management platforms, and cloud-based file storage
Desired: Experience with cybersecurity operations and/or system incident response
Desired: Experience with IT compliance frameworks such as ISO27001
Desired: Ability to support, challenge, delegate to, and supervise others
Desired: Experience administering IT hardware and maintaining an asset database
Right to work in the UK independently; the role does not meet visa sponsorship eligibility
CV and cover letter required, with explanations and supporting examples

Benefits

Comp & perks

Discretionary profit share bonus paid twice per year
25 days’ annual leave plus bank and public holidays
Work from home for up to half of working time after passing probation
Flexible benefits scheme offering additional holiday, cash payments and pension contributions
4% employer pension contributions
Private Medical Insurance with comprehensive cover
Paid study leave and funding for external qualifications
Cycle to Work scheme
Interest-free travel loan scheme
Critical Illness Cover
Income Protection
Life Assurance
Employee Assistance Programme
Discounted gym memberships
Comprehensive travel insurance
Flexible working hours
Regular company-funded social activities