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Cosuno

Product Specialist

Cosuno

. Serve as the go-to product expert for Sales, Customer Success and Account Management .

Posted 11/2/2026full-timeRemote • GermanyJuniorMid-Level💰 €55,000 - €65,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in customer-facing product roles within B2B SaaS, effectively managing projects and utilizing customer feedback to inform product decisions. Proficient in leading customer interactions and translating complex product information for diverse audiences.

Highest-signal resume keywords
Customer-Facing Product RoleProject ManagementCustomer Feedback AnalysisAI Tools UsageFluent German and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product ExpertiseProject ManagementCustomer Feedback AnalysisData AnalysisComplex Problem Solving
Soft Skills
Confidence in Customer InteractionsEffective CommunicationMeeting FacilitationStakeholder Management
Tools & Technologies
AI Tools
Industry Keywords
B2B SaaSConstruction TechProcurementProduct Enablement

About the role

Key responsibilities & impact
  • Serve as the go-to product expert for Sales, Customer Success and Account Management
  • Answer complex customer questions and turn recurring questions into reusable answers
  • Lead customer feedback sessions, roadmap conversations and workshops, including with enterprise accounts
  • Understand customer problems and find solutions using existing product capabilities
  • Support product decisions with usage data and prioritized customer feedback
  • Explain product decisions and non-build decisions to customers
  • Project-manage custom developments, coordinating scope, Product and Engineering, and delivery timelines
  • Join Sales in complex demos and present the roadmap and product decisions
  • Work directly with the Head of Product to shape the product based on customer feedback

Requirements

What you’ll need
  • 2–4 years in a customer-facing product role in B2B SaaS, e.g. Product Specialist, Solutions Consultant, Customer Success Manager or Implementation Manager
  • Ability to learn a complex product in depth quickly and explain it clearly to people with different backgrounds
  • Confidence in front of customers, including leading meetings, handling tough questions and saying no with good reasons
  • Experience managing projects with external stakeholders, including scope, timelines and expectations
  • Ability to turn scattered customer feedback into clear, prioritized input and pull usage data to support it
  • Daily use of AI tools in your own work
  • German at C2 level and fluent English
  • Bonus: experience in construction, construction tech, procurement, or product enablement

Benefits

Comp & perks
  • Work fully remotely from anywhere in Germany, or from the office in Berlin Kreuzberg
  • New MacBook Air
  • Regular company off-sites and team events
  • Permanent contract
  • Open feedback culture with regular 1:1s and development conversations