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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing claims and member data while adhering to CMS and NAIC guidelines. Proficient in utilizing Cotiviti software tools and Recovery Management Systems to enhance claim recovery processes and ensure compliance with healthcare regulations.
Highest-signal resume keywords
Cotiviti ExperienceHealthcare Industry KnowledgeData Analysis SkillsAuditing Standards UnderstandingCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisData RecoveryData AnalysisRegulatory ComplianceError ClassificationTrend IdentificationAuditing StandardsHealthcare Claims ProcessingCoordination Of BenefitsPerformance Evaluation
Soft Skills
Critical ThinkingProblem-SolvingVerbal CommunicationWritten CommunicationDecision-Making
Tools & Technologies
Cotiviti SoftwareRecovery Management SystemCOB TrackerMicrosoft OfficeClient Audit Tools
Industry Keywords
HealthcareClaims RecoveryCompliance GuidelinesHIPAA RequirementsData Discrepancies
About the role
Key responsibilities & impact- Review and analyze claims, member, and group data to identify recoverable claims
- Establish the correct order of liability for clients’ members
- Input accurate claim recovery information into Cotiviti software tools
- Assist with inquiries throughout the claim recovery process
- Work under direct supervision and meet production and quality standards
- Apply CMS and NAIC guidelines to determine liability order
- Use Recovery Management System (RMS), COB Tracker, and client-specific systems for member investigations
- Create accurate notes in Cotiviti and/or client audit tools
- Review concept and claim identifications for clients in accordance with compliance and regulatory guidelines
- Prepare and evaluate responses to internal and external client disputes
- Classify errors and overpayments for healthcare clients
- Identify opportunities to improve reporting efficiency and streamline research processes
- Follow Cotiviti policies, procedures, HIPAA requirements, and external regulations
- Complete annual Performance Plan responsibilities, special projects, and other assigned duties
Requirements
What you’ll need- High School Diploma - Required
- Bachelor’s degree (Preferred) and/or a minimum of one (1) year of related experience in healthcare
- At least 1-year Cotiviti experience is recommended for individuals seeking their next opportunity internally
- Healthcare industry experience, including knowledge of Coordination of Benefits (Preferred)
- Computer proficiency including Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to work with large datasets and diverse databases
- Ability to provide a dedicated, secure work area
- Ability to provide high-speed internet access/connectivity and office setup and maintenance
- Ability to analyze large volumes of data and identify trends, discrepancies, and anomalies
- Strong critical thinking and practical problem-solving skills
- Ability to make informed decisions based on data, regulations, and auditing standards
- Strong understanding of auditing standards, regulations, and industry best practices
- Ability to recognize issues requiring further investigation
- Must be able to perform duties with or without reasonable accommodation
Benefits
Comp & perks- Discretionary bonus consideration
- Overtime pay eligibility for hours worked over 40 hours per week, or as required by applicable state law
- Medical, dental, vision, disability, and life insurance coverage
- 401(k) savings plans
- Paid family leave
- 9 paid holidays per year
- 17–27 days of Paid Time Off (PTO) per year, depending on level and length of service
