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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administrative support with a focus on claim management, data accuracy, and collaboration within a team environment. Proficient in Microsoft Office applications and experienced in medical billing and provider reimbursement processes.
Highest-signal resume keywords
Administrative Support ExperienceClaim ManagementMicrosoft Office ProficiencyMedical Billing ExperienceVerbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryReport GenerationClaim TaggingFile ManagementData Management
Soft Skills
Team CollaborationFlexibilityAttention To Detail
Tools & Technologies
System Databases
Industry Keywords
Provider ReimbursementAudit EngagementProductivity GoalsQuality Assurance
About the role
Key responsibilities & impact- Handle more complex, broad daily administrative activities within the audit engagement
- Respond to claim status inquiries
- Generate and analyze reports consolidating claim details for internal and external partners
- Manage claim work queues
- Perform claim tagging and data entry
- Collaborate with internal Cotiviti teams to investigate escalated claim questions and advocate resolutions on behalf of providers
- Provide specialized administrative support, including file management and data management
- Proof claim information and submittals for accuracy of totals, verbiage, calculations, and other key variables before client submission
- Maintain department productivity goals and standards and follow department rules and processes
- Alert the manager to system or other issues affecting productivity
- Verify completeness and accuracy of work and alert the manager to quality concerns
Requirements
What you’ll need- High School graduate or equivalent education
- 3+ years’ administrative support
- Computer proficiency in Microsoft Office applications and system databases
- Working knowledge of and applicable industry based standards
- Excellent verbal and written communication skills
- Ability to work well in an individual and team environment
- Preferred: 3+ years’ medical billing and provider reimbursement experience
- Flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones
- Must be able to provide a dedicated, secure work area
- Must be able to provide high-speed internet access/connectivity and office setup and maintenance
Benefits
Comp & perks- Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law
- Medical, dental, vision, disability, and life insurance coverage
- 401(k) savings plans
- Paid family leave
- 9 paid holidays per year
- 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti
- Dedicated, secure work area provided by the employee
- High-speed internet access/connectivity and office setup and maintenance provided by the employee
