Senior Operations Engineer – EDI Developer, Kubernetes

Cotiviti

. Provide senior technical and operational support to enterprise clients across legacy Windows, Linux, and Kubernetes-based infrastructure .

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $107,000 - $128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support and operational guidance for enterprise clients, particularly in legacy Windows, Linux, and Kubernetes environments. Proficient in troubleshooting, root-cause analysis, and implementing solutions to enhance product functionality and customer experience.

Highest-signal resume keywords

Kubernetes AdministrationAWS EKS DeploymentCI/CD Pipeline DevelopmentT-SQL Query WritingHIPAA Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KubernetesAWST-SQLCOMVBJscriptJavaPerlC#VB.Net

Soft Skills

Problem AnalysisDecision MakingTechnical CommunicationAdaptabilityCustomer Experience Focus

Tools & Technologies

JenkinsGitLab CIAzure DevOpsCloudWatchPrometheusGrafanaDatadog

Industry Keywords

HealthcareEDI SystemsHIPAAEnrollment Management

Tech Stack

Tools & technologies

AWSAzureGrafanaJavaJenkinsKubernetesLinuxPerlPrometheusSQL

About the role

Key responsibilities & impact

Provide senior technical and operational support to enterprise clients across legacy Windows, Linux, and Kubernetes-based infrastructure
Perform deep-dive root-cause analysis on complex, multi-tier system defects
Respond to customer inquiries via email and phone
Host online troubleshooting and investigation sessions on customer production environments
Collect and document problem details, logs, and diagnostic data
Reproduce customer-reported issues in controlled test environments
Develop custom utilities, workarounds, and solutions to resolve critical issues and improve product functionality
Implement defect fixes and validate fixes through automated test suites
Design, build, and maintain CI/CD pipelines using Jenkins, GitLab CI, or Azure DevOps
Deploy, configure, and manage containerized workloads on AWS EKS, including Helm charts, namespaces, pod autoscaling, and rolling deployments
Administer Windows Server and Linux infrastructure, including patching, hardening, and performance tuning
Support migration of applicable workloads to Kubernetes
Monitor production health, performance, and capacity using CloudWatch, Prometheus/Grafana, or Datadog
Assist Product and Development teams with performance analysis, functional testing, and release validation
Partner with Product Implementation and Development teams on complex issues and product delivery
Collaborate virtually with distributed Product Operations staff
Provide mentorship and technical guidance on legacy administration, containerization, automation, and deployment pipelines
Deliver a consistent, responsive, and technically sound customer experience
Complete annual performance review/goal-setting responsibilities and special projects as assigned

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology or equivalent work experience
Product support or implementation experience in the healthcare industry
5 years of experience reading and writing relational database queries using T-SQL or ANSI-SQL
5 years of hands-on experience developing or supporting applications using one or more of: COM, VB, Jscript, Java, Perl, C# or VB.Net
5 years of experience working with EDI and EDI systems
Knowledge of HIPAA and Enrollment Management within Healthcare domain
5 years of experience working with HTML/XML
5 years of experience working with code, including code debugging and analyzing defects within code
Minimum 2 years of hands-on experience with Kubernetes and AWS
Ability to analyze complex problems, interpret data, and make decisions
Maintaining accuracy and precision in tasks
Identifying issues, evaluating options, and implementing solutions
Capacity to quickly learn new technologies, processes, and tools
Understanding and conveying technical concepts clearly
Ability to work under pressure and handle multiple priorities
Dedicated, secure work area
High-speed internet access / connectivity and office setup and maintenance

Benefits

Comp & perks

Medical insurance coverage
Dental insurance coverage
Vision insurance coverage
Disability insurance coverage
Life insurance coverage
401(k) savings plans
Paid family leave
9 paid holidays per year
17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service
Dedicated, secure work area
High-speed internet access / connectivity and office setup and maintenance