FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Condition Management Account Coordinator
Cottingham & Butler. Answer inbound calls from participants enrolled in the Condition Management Program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to assist participants effectively through Health Coaching and Condition Management programs. Capable of accurately documenting communications and contributing to process improvements in a medical setting.
Highest-signal resume keywords
Customer Service SkillsHealth Coaching ExperienceMedical Setting ExperienceVerbal Communication SkillsDetail Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Written Communication SkillsTeam CollaborationIndividual Performance
Industry Keywords
Condition Management ProgramParticipant InquiriesInbound CallsOutbound CallsDocumentationBusiness Process Improvement
About the role
Key responsibilities & impact- Answer inbound calls from participants enrolled in the Condition Management Program
- Make outbound telephonic calls to enrolled participants
- Answer participant inquiries
- Assist participants via email and online messaging
- Accurately document participant communications
- Support participants through Health Coaching and Condition Management programs
- Contribute to improving business processes and participant experience
Requirements
What you’ll need- Strong customer service skills
- Ability to perform well individually and in a team environment
- Experience in a medical setting, including receptionist, scheduler, insurance verification, health coach, LPN, CNA, or Medical Assistant experience, or a customer service background is suitable
- Strong verbal and written skills
- Detail oriented
- No prior experience required; training provided
Benefits
Comp & perks- Most Benefits start Day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/ Defined Contribution (1-year waiting period)
- PTO/ Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/ Parental Leave
- Subsidized Parking
- Company-paid Term Life/ Accidental Death Insurance
- Training provided