Utilization Management Assistant

Cottingham & Butler

. Answer first-level calls in Utilization Review for Health & Wellness participants .

Posted 10/31/2026full-timeRemote • Iowa • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Utilization Review processes, including evaluating certification requests and coordinating with healthcare providers to ensure cost-effective patient care. Strong background in medical settings with a focus on accuracy and attention to detail in reviewing medical records and pre-certifications.

Highest-signal resume keywords

Utilization Review ExperienceMedical Record ReviewPatient Health SupportCNA, LPN, Or Medical Assistant CertificationCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Utilization ReviewMedical Record ReviewCertification EvaluationInsurance VerificationPatient Care Coordination

Soft Skills

Interpersonal SkillsAttention To DetailFriendly Demeanor

Certifications & Qualifications

CNALPNMedical Assistant

Industry Keywords

Health & WellnessClinical GuidelinesCost-Effective CarePatient SupportHealthcare Providers

About the role

Key responsibilities & impact

Answer first-level calls in Utilization Review for Health & Wellness participants
Evaluate certification requests by reviewing group-specific requirements
Triage calls to determine whether a Utilization Review Nurse is needed
Review medical records
Coordinate with healthcare providers
Ensure patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements

Requirements

What you’ll need

Experience in a medical setting, including receptionist, scheduler, insurance verification, LPN, CNA, or Medical Assistant experience
Background in patient health support or care
1+ years of experience within this field
CNA, LPN, or Medical Assistant preferred
Strong interpersonal skills
Customer service skills and friendly demeanor
Accuracy and attention to detail when reviewing pre-certifications and plans

Benefits

Comp & perks

Medical, Dental, Vision Insurance
Flex Spending or HSA
401(k) with company match
Profit-Sharing/Defined Contribution (1-year waiting period)
PTO/Paid Holidays
Company-paid ST and LT Disability
Maternity Leave/Parental Leave
Subsidized Parking
Company-paid Term Life/Accidental Death Insurance
Most benefits start day 1
Daytime office hours and weekends/holidays off